Assistant Maintenance Manager- Gray Haven/Dunlea

About the role

WPM is one of the region's premier real estate management companies, recognized as an Accredited Management Organization®. The company invests heavily in ongoing training and encourages continuing education and certification opportunities, and has been voted a Top Workplace by associates year after year. WPM seeks individuals who thrive on responsibility, have a passion for excellent customer service, and are interested in growing a property management career. The Assistant Maintenance Supervisor will support the Property Manager in overseeing daily maintenance operations at Gray Haven Townhomes and Dunlea Apartments in Dundalk, MD.

Responsibilities

• Assist in monitoring vendors and contractors that report to the property for service
• Partner with the Service Manager in training Service Technicians, Service Technician Apprentices, and Site Technicians
• Collaborate with the Service Manager in determining the schedule for routine services and apartment turnovers
• Perform electrical repairs on appliances, fixtures, switches, outlets, circuits, light fixtures and ballasts
• Perform plumbing work such as cleaning stoppages and replacing fittings
• Perform carpentry work such as fitting doors, freeing windows, replacing and building shelves, sanding and refinishing floors, installing siding and wood replacement sections
• Carry out routine and troubleshooting maintenance on property HVAC systems
• Assist in maintaining and updating inventory of all maintenance‑related materials
• Replace broken glass, tile, carpet, screens, garbage disposals, fixtures, appliances, and locks
• Perform general maintenance on property buildings and grounds
• Troubleshoot, repair, and replace appliances
• Assist in move‑in and move‑out procedures
• Maintain cleanliness, order, and safety in the maintenance shop
• Utilize company‑provided iPad and Entrata software to view and update pending work orders
• Assist in outdoor grounds work, including grounds policing, when necessary
• Walk the property to note and address safety or preventative maintenance concerns
• Participate in the rotating on‑call schedule for evening, weekend and holiday coverage
• Report for and carry out snow removal duties
• Lead the maintenance team when the Service Manager is not on property, as necessary
• Safely transport essential work equipment, supplies, and documents within the assigned property and/or between company headquarters and off‑site locations
• Travel independently to attend training and events across the MD, DE, PA, and VA book of business
• Conduct routine physical inspections of multiple sites on property, grounds, and vacant units within the assigned portfolio
• Respond quickly to on‑site maintenance emergencies, resident issues, and vendor meetings across various property locations
• Perform other duties as assigned, within reason and relevance to the job

Requirements

• Ability to present a positive professional demeanor encompassing WPM Brand Compass Values
• Ability to communicate effectively
• Ability to work