Assistant Maintenance Manager

About the role

Join the ConcordRENTS team, a distinguished leader in delivering a quality, customer-centric property management experience across affordable and market-rate multifamily communities throughout Florida. With over 30 years of success, ConcordRENTS thrives on teamwork and community, staying ahead of market changes to create a meaningful workplace.

In this position, you will contribute to the success of the community by maintaining amenities and apartment home interiors, preparing apartment homes for new residents, and ensuring the condition of occupied apartments. This role is ideal for candidates with experience in painting, plumbing, electrical, appliance repair, carpentry, landscaping, and irrigation repairs. You will maintain curb appeal, address resident needs through clear communication, and work independently with a solutions-oriented mindset. Familiarity with industry-leading technology is essential.

Responsibilities

• Work from checklists, schedules, service requests, logs, contracts, warranties, and instructions.
• Track and update the status of service requests in the computer system and close records for completed orders.
• Investigate and resolve past-due service orders in the computer system.
• Maintain records and documentation, including EPA logs, MSDS sheets, smoke detector records, asset inventory, fire log, compactor log, and pool log.
• Check warranty information and ensure repairs comply with warranty requirements.
• Maintain spare parts inventory and requisition supplies, materials, and parts as needed.
• Conduct and document move-in and move-out inspections; orient new residents to appliance operations.
• Respond to punch lists and prepare apartments for move-in, ensuring all checklist items are resolved.
• Perform repairs, including replacement of damaged floor coverings, walls, countertops, fixtures, fans, windows, doors, and appliances involving mechanical, electrical, plumbing, or HVAC systems.
• Respond to service requests for mechanical, electrical, plumbing, or HVAC repairs in apartments or amenities.
• Notify supervisors when outside contractors are needed and monitor their work for quality and safety.
• Paint interior and exterior surfaces, including apartments, clubhouses, amenity areas, and other assigned areas.
• Maintain grounds by picking up trash, cleaning compactor areas, pressure washing buildings, and ensuring cleanliness.
• Clean and maintain pools, treat water with prescribed chemicals, and ensure compliance with standards.
• Check and repair irrigation systems, rake recreation areas, and maintain signs and poles.
• Perform preventive maintenance routines, such as changing filters, checking smoke detectors, and updating exterior light maps.
• Assist with moving appliances, making keys, and maintaining golf carts.
• Respond to maintenance inquiries from staff and residents.
• Perform special projects to improve property aesthetics, safety, or quality.
• Maintain property grounds and report safety hazards or unsightly conditions.
• Available for on-call duty, nights, and weekend work.

Requirements

• High School diploma or GED equivalent required.
• Applied trades training in mechanics, electrical systems, HVAC systems, and plumbing.
• Over three years of experience in relevant techniques, equipment, systems, and work routines.
• Ability to use mathematics, drawings, manuals, schematics, and precision measuring instruments (e.g., A/C gauges, digital scales, electrical testers).
• Certified Pool Operator (CPO) certification may be required.
• EPA certification (Universal or both Type I and Type II) required; must be provided at hire or obtained within six months through company-provided training.
• Ability to speak, read, and write English for safety and productivity.
• Desire and ability to address resident needs through clear and caring communication.
• Ability to work independently with a sense of urgency and a solutions-oriented mindset.
• Willingness to learn industry-leading technology for efficient service.

Benefits

• 16 days of paid time off and 7 paid holidays in the first year.
• 401(k) Program with up to $5,250 in annual company match (150% match on the first 3% contributed and 50% match on contributions between 4% and 10%).
• Rental discounts: 20% for all full-time team members and 50% for resident maintenance positions.
• Eligibility to participate in performance and role-specific bonus programs.