Assistant Maintenance Manager

About the role

ConcordRENTS is a distinguished leader in delivering a quality, customer–centric property management experience across affordable and market–rate multifamily communities throughout Florida. For more than 30 years, our success has been driven by our exceptional team members and our unwavering commitment to supporting the communities we serve. ConcordRENTS recognizes that the spirit of teamwork and community is the true key to our growth as a company. Our legacy is propelled by the ability to meet the needs of a changing market and to stay ahead of the competition, making ConcordRENTS a meaningful place to work.

Individuals in this position contribute to the success of the community by maintaining amenities and apartment home interiors. This includes fully preparing apartment homes for new residents as well as maintaining the condition of occupied apartments.

Responsibilities

• Work from check lists, schedules, service requests, logs, contracts, warrantees, and instructions.
• Track and determine the status of service requests in computer system and close records for completed orders.
• Investigate and resolve issues where service orders are past due in computer system.
• Update and maintain a wide range of records and documentation including EPA logs, MSDS sheets, smoke detector records, asset inventory, fire log, compactor log, and pool log to ensure that records are current and meet with established standards for accuracy and completeness.
• Check warranty information and ensure that repairs to covered units are performed in keeping with warrantee requirements.
• Maintain spare parts inventory.
• Requisition supplies, materials, and parts as required ensuring that inventories are maintained at prescribed levels.
• Conduct and document move-in and move-out inspections.
• Orient new residents to the operation of appliances in apartments and respond to questions.
• Respond to punch lists and prepare apartments for move in for new residents, ensuring that all check list items are processed and resolved.
• Determine repair, material, and supply requirements and perform any range of repairs including replacement of damaged floor covering, repair of walls, counter tops, fixtures, fans, windows, doors, and appliances, involving mechanical, electrical, plumbing or HVAC systems or units.
• Respond to service requests to investigate and make mechanical, electrical, plumbing or HVAC repairs to damaged or broken apartment or amenity elements as reported by residents or staff or escalated by Maintenance Technicians.
• Examine reported problem, determine extent of repairs, materials and supplies required and make any range of repairs to damaged or broken units.
• Notify supervisor when outside contractors are required for attention to unusual conditions.