Assistant General Manager Social/Golf Experience Manager
Five Iron Golf · Philadelphia, PA · 3 wk ago
On-siteBusiness DevelopmentFull-time
We need to output HTML fragment with headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate (cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions). Also remove lines like "We are always accepting applications..." etc. Also remove "Five Iron Golf is committed to celebrating diversity..." etc. Also remove "Applications remain active for 90 days..." etc. Also remove "Relocation may be considered..." etc. Also remove "Five Iron Golf provides Equal Employment Opportunity..." etc. Also remove "Five Iron Golf will consider all requests for reasonable accommodations..." etc.
We need to parse the posting.
Let's extract content:
First paragraph: "Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection. This posting represents our Assistant General Manager Social/Golf Experience Manager Leadership Talent Network across current and future markets. We are proactively identifying experienced hospitality leaders who want to grow with Five Iron as expansion continues."
That's about the role/company. Could be "About the role" or maybe "About the company". We'll use "About the role". Keep that content.
Next: "The Assistant General Manager - Social (AGM-S) works closely with the General Manager to provide all the fun and memorable experiences that Five Iron Golf has to offer. In this role, the AGM-S coaches the staff to deliver exceptional service and genuine hospitality, ensuring that guests leave with experiences they want to share with family and friends. The AGM-S also leads the Golf Experience Team, guiding guests through their Five Iron Golf journey, ensuring guest satisfaction and engagement. This position focuses on highlighting the fun and excitement of the sport, while creating an environment that emphasizes the unique experiences Five Iron Golf offers."
That's also role description; could be part of About the role.
Then "Responsibilities Include, But Are Not Limited To, The Following" then a list of bullet points (actually sentences separated by periods). We'll treat each as a list item.
List items:
- Drive revenue in Simulator Rentals, Food and Beverage Sales, and League sales.
- Participate in the recruitment, hiring, and training of all staff, managing the onboarding and continued education of new hires.
- Actively evaluate employee performance to ensure day-to-day business needs are met.
- Manage and oversee all operations of the social side of the business, including leagues, simulator rental experiences, event execution, facilities maintenance, food & beverage service, and social staff scheduling.
- Set and uphold above-and-beyond service standards for all staff
- Support the efficient operation of the space by monitoring and reducing labor and other operating costs.
- Maintain an understanding of the location’s P&L and assist in local marketing efforts.
- Acquire and maintain comprehensive knowledge of all products and services, including technology, lessons, leagues, memberships, as well as spirits, beer, wine, and food and beverage offerings. Use this expertise to confidently sell and cross-sell across various offerings.
- Engage with customers to understand their needs and provide personalized recommendations.
- Build relationships within the community, foster loyalty with customers, and encourage repeat business through proactive engagement.
- Manage with and through associates to deliver an exceptional guest experience by overseeing pre-visit communications, onsite interactions, and post-visit follow-ups.
- Handle administrative tasks related to sales transactions and customer service inquiries.
- Collaborate effectively with team members to align efforts and achieve business goals.
- Oversee the sales, execution, and management of Five Iron Golf leagues and one-off tournaments throughout the year (Fall, Winter, and Summer seasons).
- Take pride and ownership of each Guest’s enjoyment and fun at Five Iron Golf, ensuring guest satisfaction and engagement at all times.
- Ensure that the location adheres to health and safety regulations and operates in compliance with all local laws, including alcohol service laws
Now "Required Qualifications" then list:
- 5+ years of hospitality management experience, with at least 1 recent year as Assistant General Manager or General Manager.
- Strong leadership ability with a willingness to lead by example.
- Exemplary communication, time management, and organizational skills.
- Upbeat energy, enthusiasm, and a positive attitude.
- Ability to think on your feet and manage customer expectations.
- Ability to work in a fast-paced environment and collaborate effectively with a team.
- Availability to be present in the space on evenings, weekends, and holidays.
- Ability to stand, walk, and bend for long periods of time, and maneuver up and down stairs.
- Ability to obtain proper licensing and certifications for the location.
Now "Benefits (*applies to full-time employees):" then list:
- Health, Dental, and Vision insurance*
- Long and Short-Term Disability*
- Accident and Critical Illness Insurance*
- 401(k) *
- Meals while working are included for free
Note: The asterisks maybe indicate footnote; we keep them.
Now "Pay: $50K - 55K salary + bonus potential of up to $10k"
Now "Job Type: Exempt, Full time" maybe not needed as heading? Could be part of Pay/Schedule? The instruction: include sections only when posting has real specific content. Pay and Schedule sections only if posting actually states them. We have Pay stated. Schedule: "Nights and Weekends" is given under Schedule? Actually after Pay line we see "Job Type: Exempt, Full time Schedule: Nights and Weekends". So schedule is given.
Thus we need sections: About the role, Responsibilities, Requirements (maybe Qualifications?), Benefits, Pay, Schedule. Also maybe Skills? The posting didn't have a separate Skills section; qualifications cover skills. We could combine Requirements and Qualifications? The instruction says use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Skills). We can choose to have Requirements and Qualifications separate if content distinct. We have "Required Qualifications" list; we could treat that as Qualifications. Could also have Requirements (maybe same). But we should not create thin sections. Better to have one section for Qualifications (or Requirements). Since we have both "Required Qualifications" heading, we can use
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate (cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions). Also remove lines like "We are always accepting applications..." etc. Also remove "Five Iron Golf is committed to celebrating diversity..." etc. Also remove "Applications remain active for 90 days..." etc. Also remove "Relocation may be considered..." etc. Also remove "Five Iron Golf provides Equal Employment Opportunity..." etc. Also remove "Five Iron Golf will consider all requests for reasonable accommodations..." etc.
We need to parse the posting.
Let's extract content:
First paragraph: "Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection. This posting represents our Assistant General Manager Social/Golf Experience Manager Leadership Talent Network across current and future markets. We are proactively identifying experienced hospitality leaders who want to grow with Five Iron as expansion continues."
That's about the role/company. Could be "About the role" or maybe "About the company". We'll use "About the role". Keep that content.
Next: "The Assistant General Manager - Social (AGM-S) works closely with the General Manager to provide all the fun and memorable experiences that Five Iron Golf has to offer. In this role, the AGM-S coaches the staff to deliver exceptional service and genuine hospitality, ensuring that guests leave with experiences they want to share with family and friends. The AGM-S also leads the Golf Experience Team, guiding guests through their Five Iron Golf journey, ensuring guest satisfaction and engagement. This position focuses on highlighting the fun and excitement of the sport, while creating an environment that emphasizes the unique experiences Five Iron Golf offers."
That's also role description; could be part of About the role.
Then "Responsibilities Include, But Are Not Limited To, The Following" then a list of bullet points (actually sentences separated by periods). We'll treat each as a list item.
List items:
- Drive revenue in Simulator Rentals, Food and Beverage Sales, and League sales.
- Participate in the recruitment, hiring, and training of all staff, managing the onboarding and continued education of new hires.
- Actively evaluate employee performance to ensure day-to-day business needs are met.
- Manage and oversee all operations of the social side of the business, including leagues, simulator rental experiences, event execution, facilities maintenance, food & beverage service, and social staff scheduling.
- Set and uphold above-and-beyond service standards for all staff
- Support the efficient operation of the space by monitoring and reducing labor and other operating costs.
- Maintain an understanding of the location’s P&L and assist in local marketing efforts.
- Acquire and maintain comprehensive knowledge of all products and services, including technology, lessons, leagues, memberships, as well as spirits, beer, wine, and food and beverage offerings. Use this expertise to confidently sell and cross-sell across various offerings.
- Engage with customers to understand their needs and provide personalized recommendations.
- Build relationships within the community, foster loyalty with customers, and encourage repeat business through proactive engagement.
- Manage with and through associates to deliver an exceptional guest experience by overseeing pre-visit communications, onsite interactions, and post-visit follow-ups.
- Handle administrative tasks related to sales transactions and customer service inquiries.
- Collaborate effectively with team members to align efforts and achieve business goals.
- Oversee the sales, execution, and management of Five Iron Golf leagues and one-off tournaments throughout the year (Fall, Winter, and Summer seasons).
- Take pride and ownership of each Guest’s enjoyment and fun at Five Iron Golf, ensuring guest satisfaction and engagement at all times.
- Ensure that the location adheres to health and safety regulations and operates in compliance with all local laws, including alcohol service laws
Now "Required Qualifications" then list:
- 5+ years of hospitality management experience, with at least 1 recent year as Assistant General Manager or General Manager.
- Strong leadership ability with a willingness to lead by example.
- Exemplary communication, time management, and organizational skills.
- Upbeat energy, enthusiasm, and a positive attitude.
- Ability to think on your feet and manage customer expectations.
- Ability to work in a fast-paced environment and collaborate effectively with a team.
- Availability to be present in the space on evenings, weekends, and holidays.
- Ability to stand, walk, and bend for long periods of time, and maneuver up and down stairs.
- Ability to obtain proper licensing and certifications for the location.
Now "Benefits (*applies to full-time employees):" then list:
- Health, Dental, and Vision insurance*
- Long and Short-Term Disability*
- Accident and Critical Illness Insurance*
- 401(k) *
- Meals while working are included for free
Note: The asterisks maybe indicate footnote; we keep them.
Now "Pay: $50K - 55K salary + bonus potential of up to $10k"
Now "Job Type: Exempt, Full time" maybe not needed as heading? Could be part of Pay/Schedule? The instruction: include sections only when posting has real specific content. Pay and Schedule sections only if posting actually states them. We have Pay stated. Schedule: "Nights and Weekends" is given under Schedule? Actually after Pay line we see "Job Type: Exempt, Full time Schedule: Nights and Weekends". So schedule is given.
Thus we need sections: About the role, Responsibilities, Requirements (maybe Qualifications?), Benefits, Pay, Schedule. Also maybe Skills? The posting didn't have a separate Skills section; qualifications cover skills. We could combine Requirements and Qualifications? The instruction says use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Skills). We can choose to have Requirements and Qualifications separate if content distinct. We have "Required Qualifications" list; we could treat that as Qualifications. Could also have Requirements (maybe same). But we should not create thin sections. Better to have one section for Qualifications (or Requirements). Since we have both "Required Qualifications" heading, we can use Qualifications
. Could also include Requirements if we want but we don't have separate requirements list besides qualifications. So we will have Qualifications.
We also have maybe "Skills" not explicit; we could omit.
Thus sections: About the role, Responsibilities, Qualifications, Benefits, Pay, Schedule.
Now we need to output HTML fragment only, no /, no markdown fences.
We'll produce:
About the role
Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection. This posting represents our Assistant General Manager Social/Golf Experience Manager Leadership Talent Network across current and future markets. We are proactively identifying experienced hospitality leaders who want to grow with Five Iron as expansion continues. The Assistant General Manager - Social (AGM-S) works closely with the General Manager to provide all the fun and memorable experiences that Five Iron Golf has to offer. In this role, the AGM-S coaches the staff to deliver exceptional service and genuine hospitality, ensuring that guests leave with experiences they want to share with family and friends. The AGM-S also leads the Golf Experience Team, guiding guests through their Five Iron Golf journey, ensuring guest satisfaction and engagement. This position focuses on highlighting the fun and excitement of the sport, while creating an environment that emphasizes the unique experiences Five Iron Golf offers.
Responsibilities
- Drive revenue in Simulator Rentals, Food and Beverage Sales, and League sales.
- Participate in the recruitment, hiring, and training of all staff, managing the onboarding and continued education of new hires.
- Actively evaluate employee performance to ensure day-to-day business needs are met.
- Manage and oversee all operations of the social side of the business, including leagues, simulator rental experiences, event execution, facilities maintenance, food & beverage service, and social staff scheduling.
- Set and uphold above-and-beyond service standards for all staff
- Support the efficient operation of the space by monitoring and reducing labor and other operating costs.
- Maintain an understanding of the location’s P&L and assist in local marketing efforts.
- Acquire and maintain comprehensive knowledge of all products and services, including technology, lessons, leagues, memberships, as well as spirits, beer, wine, and food and beverage offerings. Use this expertise to confidently sell and cross-sell across various offerings.
- Engage with customers to understand their needs and provide personalized recommendations.
- Build relationships within the community, foster loyalty with customers, and encourage repeat business through proactive engagement.
- Manage with and through associates to deliver an exceptional guest experience by overseeing pre-visit communications, onsite interactions, and post-visit follow-ups.
- Handle administrative tasks related to sales transactions and customer service inquiries.
- Collaborate effectively with team members to align efforts and achieve business goals.
- Oversee the sales, execution, and management of Five Iron Golf leagues and one-off tournaments throughout the year (Fall, Winter, and Summer seasons).
- Take pride and ownership of each Guest’s enjoyment and fun at Five Iron Golf, ensuring guest satisfaction and engagement at all times.
- Ensure that the location adheres to health and safety regulations and operates in compliance with all local laws, including alcohol service laws
Qualifications
- 5+ years of hospitality management experience, with at least 1 recent year as Assistant General Manager or General Manager.
- Strong leadership ability with a willingness to lead by example.
- Exemplary communication, time management, and organizational skills.
- Upbeat energy, enthusiasm, and a positive attitude.
- Ability to think on your feet and manage customer expectations.
- Ability to work in a fast-paced environment and collaborate effectively with a team.
- Availability to be present in the space on evenings, weekends, and holidays.
- Ability to stand, walk, and bend for long periods of time, and maneuver up and down stairs.
- Ability to obtain proper licensing and certifications for the location.
Benefits
- Health, Dental, and Vision insurance*
- Long and Short-Term Disability*
- Accident and Critical Illness Insurance*
- 401(k) *
- Meals while working are included for free
Pay
$50K - 55K salary + bonus potential of up to $10k
Schedule
Nights and Weekends
Check for any boilerplate leftover: We removed lines about Job Type, Exempt, Full time, etc. Also removed "We are always accepting applications..." etc. Also removed EEO statements. Good. Check that we didn't repeat job title as heading. We didn't. Check that we preserved all substantive info: The about role paragraph includes all initial description. The responsibilities list includes all bullet points. Qualifications list includes all. Benefits list includes all. Pay line included