Assistant General Manager, Residential Dining

Responsibilities

• Supervises Dining’s plan to attain the unit’s operational goals.
• Affords support to the designated Leader of the Residential Dining Unit.
• Manages and schedules staff to maintain the service standards while operating within budgeted labor cost guidelines.
• Reviews payroll for all union staff and temporary staff for accuracy.
• Aids in scheduling staff.
• Manages all payroll and is responsible for the HR tracking log.
• Takes the lead on developing, planning, and monitoring the Special Events with the team.
• Identifies opportunities and works with leadership and the team to implement new ideas to facilitate the achievement of financial goals.
• Remains aware of industry trends and constantly seeks and implements innovative new products and services for customers.
• Ensures adherence to Federal, State, Local, and Columbia University sanitation and OSHA rules, regulations, standards and codes.
• Supervises all unit staff to ensure customer and associate satisfaction in a healthy and safe work environment.
• Assists with all unit hires, monitors their training and evaluation, and assists in identifying and addressing unit staff members’ developmental needs.
• Interacts effectively and diplomatically with the University community including staff, management, campus departments, student organizations, and the general public.
• Develops relationships with people from public areas of the University to maintain a customer friendly environment.
• Manages special projects as assigned.

Requirements

• Bachelor's degree required.
• Minimum of 4-6 years of related experience, preferably in food service management.
• Minimum of 4 years of experience supervising staff.
• Strong organizational and supervisory skills are required.
• Extensive management experience in food service.
• Able to work a flexible schedule.
• Excellent interpersonal skills required, including strong written and oral communication skills.

Qualifications

• Previous experience supervising a unionized workforce is highly desirable.
• Experience with computers desirable, i.e.: proficient in Word and Excel.
• Knowledge of Kronos Payroll Systems is desired.
• Working knowledge of a University environment is desired.