Jobs · Customer Service · Montana

Assistant Front Desk Manager

Pursuit Collection · St Mary, MT · 7 mo ago
Customer Service$20/hrFull-time

About the role

Assist in management of all aspects of housekeeping operations: scheduling, ordering, inventory, discipline, etc
Communicate with Front Desk and General Management to ensure arriving guest rooms are clean and prepared
Ensure staff spaces are clean and sanitized
Invest in housekeeping team through training and teaching
Maintain quality control through room inspection
Assist team with cleaning and preparing rooms when necessary
Keeps record of potential safety and maintenance issues and communicates details to supervisor
Assist as needed with set up of rooms for special events, meetings, conferences and banquets
Offers assistance to guests and teammates where needed
Be a utility player who can complete a variety of job duties

Responsibilities

  • Assist in management of all aspects of housekeeping operations: scheduling, ordering, inventory, discipline, etc
  • Communicate with Front Desk and General Management to ensure arriving guest rooms are clean and prepared
  • Ensure staff spaces are clean and sanitized
  • Invest in housekeeping team through training and teaching
  • Maintain quality control through room inspection
  • Absorb and assist team with cleaning and preparing rooms when necessary
  • Keeps record of potential safety and maintenance issues and communicates details to supervisor
  • Assist as needed with set up of rooms for special events, meetings, conferences and banquets
  • Offers assistance to guests and teammates where needed
  • Be a utility player who can complete a variety of job duties

Requirements

  • 1-2 years housekeeping management experience preferred
  • Prior high-volume hotel/season housekeeping experience preferred
  • Work-ethic and commitment to the team and guest is key
  • Willing and able to work solo or as part of a team
  • Committed to Safety First and the highest quality of cleaning & sanitizing standards
  • Organized with a great eye for detail
  • Kind to others and always bring your best
  • A good communicator, always suggesting ideas and solutions

Qualifications

  • High school diploma or equivalent
  • Valid driver's license and reliable transportation
  • Ability to lift up to 50 lbs
  • Knowledge of cleaning supplies and equipment

Skills

  • Strong organizational and communication skills
  • Ability to work independently and as part of a team
  • Attention to detail
  • Customer service orientation
  • Problem-solving skills

Benefits

Join an inclusive, global team and make life-long connections
Enjoy free access to Pursuit attractions and 50% off for friends
Get discounts on hotel stays, dining, and retail
Access subsidized mental health and wellness resources

Pay

$20.00

Schedule

Hours vary based on location and shift requirements

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