ASSISTANT FOOD AND BEVERAGE MANAGER

About Us

Part of the Luxury Family Hotel Group, New Park Manor is in the heart of the New Forest and offers families a place to explore the enchanting woodland, spot the resident deer and ponies, and relax in the spa, allowing our guests to reconnect with nature and each other, and as for our team? We are dedicated to creating an inspiring space that is fun, all-inclusive, professional, and rewarding – just as a career in hospitality should be!

Position Overview

We are now seeking a talented and dedicated Assistant Food & Beverage Manager to join the team. This is a fantastic opportunity for a visionary individual to set their own standards within a brand new beautiful environment. Your role will involve supporting the management team in day-to-day operations of the restaurant, encouraging your team members, taking and delivering guests orders, anticipating guests needs and always going the extra mile. If you have a passion for delivering exceptional guest experiences, we want to hear from you!

Pay

Annual salary of £35,000 per annum, plus generous service charge.

Schedule

45 hours per week, including weekends.

Responsibilities

• Assisting in the management of day-to-day operations of the restaurant.
• Supervising and training staff to ensure exceptional service delivery.
• Collaborate with the kitchen team to ensure timely and accurate preparation of food orders.
• Handling customer enquiries, complaints, and feedback in a professional manner.
• Managing inventory, ordering supplies, and maintaining stock levels.
• Ensuring compliance with health and safety regulations and uphold standards in the restaurant.
• Assisting in the development and implementation of marketing and promotional strategies.
• Monitoring financial performance and assisting in budget management.

Requirements

• Previous experience in a supervisory role within a restaurant or hospitality environment.
• Strong leadership and interpersonal skills with a passion for creating a great team dynamic, where team development is a priority.
• Great knowledge of current industry trends and food safety standards and a love for the hospitality industry.
• Ability to multitask and thrive in a fast-paced family environment.
• Attention to detail and commitment to delivering exceptional guest service.
• Flexibility to work evenings, weekends, and holidays as required.
• Knowledge of food safety and hygiene regulations.

Benefits

• Training and development is central to life at LFH.
• Proudly certified by the Institute of Hospitality.
• Partnerships with award‑winning, hospitality‑specific apprenticeship providers.
• Extra day’s holiday for your birthday.
• EarlyPay – access to part