Assistant Facility Manager

About the role

BGIS is a leading provider of integrated real estate management services, including facilities management, project management, energy & sustainability services, strategic workplace consulting, real estate services, and capital planning. The Assistant Facility Manager directs maintenance team activities on basic electrical or mechanical systems to ensure uptime and compliance with best practices, while positively exemplifying BGIS values.

Responsibilities

• Program Management
  • Complete assigned projects by utilizing appropriate resources effectively and balancing client requirements with company strategies.
  • Define client project requirements and determine/facilitate resource usage (internal and external).
  • Manage projects to successful completion, implementing project schedules to meet or exceed client requirements.
  • Provide ongoing project status updates to internal teams and clients.
  • Balance competing client production priorities and negotiate compromises among projects.
  • Ensure all projects are performed safely and in accordance with company safety policies.
  • Oversee document management to ensure procedures and standards are established, maintained, and performed.
  • Capture customer and non-customer impacting events for proactive Problem/Incident Management (PIM).
  • Monitor compliance by consolidating training into a single system and produce high-level reporting.
  • Establish key performance indicators and factors for measurement and verification.
  • Diagnose and repair complex control systems malfunctions, requiring extensive knowledge of electronic/digital controls and ability to test/write modifications in multiple software languages.
  • Provide proposals for retrofits, upgrades, and enhancements to existing equipment.
• Client Relations and Communication
  • Ensure high customer and employee satisfaction while maintaining profitability.
  • Document, manage, and escalate project and customer issues appropriately.
  • Communicate with other company departments to ensure agreements are managed successfully and opportunities maximized.
  • Evaluate emerging industry standards and coordinate potential opportunities with clients.
  • Clearly explain technical information internally and externally to customers.

Requirements

• Bachelor’s degree in business, Facilities Management, Construction Management, Engineering, or equivalent field of study/work experience.
• Minimum five years of experience in facility management or a related field.
• Five years of experience in the critical electrical industry preferred.
• Eight years of journeyman-level HVAC or electrical experience preferred.
• Demonstrated proficiency in critical facilities engineering responsibilities.
• Expert knowledge of data center operations and system configurations.
• Knowledge of building infrastructure systems.
• Working knowledge of mechanical, electrical, plumbing, and life safety systems associated with the industry preferred.
• Excellent written and verbal communication skills.
• Ability to build and train teams.
• Professional affiliations preferred (e.g., 24x7, IFMA, Data Center Pulse).
• Intermediate knowledge of Microsoft Office Suite (Word, Excel, Outlook, Visio) and working knowledge of SharePoint.

Pay

The compensation range for this exempt position in the US is $70,000–$80,000. A candidate’s salary offer is determined by factors including relevant work experience, knowledge, skills, abilities, education, certifications, licenses, and location.

Benefits

• Comprehensive benefits package including medical, dental, vision, and prescription coverage.
• Health savings account and flexible spending account (healthcare and dependent care).
• 401(k) with Company match.
• Paid Time Off and paid company holidays.
• Short-term and long-term disability insurance.
• Life insurance.
• Employee assistance program.
• Tuition reimbursement.
• Paid parental leave.
• Gym membership discount.
• Team member referral bonus.