Assistant Facility Manager

Program Management

Complete assigned projects by utilizing appropriate resources effectively and balancing the client requirements with the agreed upon strategies of the company. Define client project requirements and determine and facilitate the usage of resources, internal and external, required for the project. Manage projects successfully to completion by implementing project schedule as a project and client management visibility tool, and establishing the schedule to meet or exceed client requirements. Provide ongoing updates to internal team and clients regarding project status and progress. Work to balance competing client production priorities and negotiate compromises among projects. Ensure all projects performed safely and in accordance with company safety policies and procedures. Oversee the document management process to ensure procedures and standards and established, maintained, and performed. Capture all customer impacting and non-customer impacting events to become more equipped and be proactive and preventative with Problem/Incident Management (PIM). Monitor compliance by capturing and consolidating training into a single system and produce high level reporting. Establish key performance indicators and key factors to be used in the measurement and verification phase.

Client Relations and Communication

Ensure high customer and employee satisfaction while maintaining profitability. Document, manage and appropriately escalate project and customer issues and concerns. Communicate with other company Departments to ensure agreements are successfully managed, opportunities are maximized, and customers are satisfied. Evaluate industry standards as new standards emerge for best practices and closely coordinate these potential opportunities with our clients and share all applicable information abroad. Ability to clearly explain technical information internally and externally to the customer.

Requirements

• RECOMMENDED EDUCATION, KNOWLEDGE, AND ABILITIES
• Bachelor’s degree in business, Facilities Management, Construction Management, Engineering or equivalent field of study or work experience.
• Minimum five year's experience in facility management or related field.
• Five year's experience in critical electrical industry preferred.
• Eight years of journeyman level HVAC or electrical experience preferred.
• Demonstrated proficiency for all the responsibilities of a critical facilities engineer.
• Expert knowledge of data center operations and system configurations.
• Knowledge of building infrastructure systems.
• Working knowledge of typical mechanical, electrical, plumbing, and life safety systems associated to the industry preferred.
• Excellent written and verbal communication skills.
• Ability to build and train teams.
• Professional affiliations preferred (24x7, IFMA, and Data Center Pulse).
• Intermediate knowledge of Microsoft Office Suite including Word, Excel, Outlook and Visio along with working knowledge of SharePoint.

Qualifications

• Qualified candidates will possess the following:
• Bachelor’s degree in business, Facilities Management, Construction Management, Engineering or equivalent field of study or work experience.
• Minimum five year's experience in facility management or related field.
• Five year's experience in critical electrical industry preferred.
• Eight years of journeyman level HVAC or electrical experience preferred.
• Demonstrated proficiency for all the responsibilities of a critical facilities engineer.
• Expert knowledge of data center operations and system configurations.
• Knowledge of building infrastructure systems.
• Working knowledge of typical mechanical, electrical, plumbing, and life safety systems associated to the industry preferred.
• Excellent written and verbal communication skills.
• Ability to build and train teams.
• Professional affiliations preferred (24x7, IFMA, and Data Center Pulse).
• Intermediate knowledge of Microsoft Office Suite including Word, Excel, Outlook and Visio along with working knowledge of SharePoint.

Pay

The hourly range for this exempt position in the US is $85,000-$100,000. A candidate’s salary offer is determined by various factors including, but not limited to, relevant work experience, knowledge, skills, abilities, education, certifications, licenses, and location.

Benefits

• Comprehensive benefits package including medical, dental, vision, prescription coverage, health savings account, flexible spending account (both healthcare and dependent), 401(k) with a Company match, Paid Time Off, paid company holidays, short term and long-term disability, life insurance, employee assistance program, tuition reimbursement, paid parental leave, gym membership discount and team member referral bonus.