Assistant Director, Student Success

About the role

The role provides leadership for academic coaching, tutoring, and academic integrity initiatives while ensuring students have access to resources and support services that foster academic skill development, accountability, and student success.

Responsibilities

• Coordinate and oversee peer tutoring, academic coaching, academic integrity education, and graduate student support programs.
• Recruit, hire, train, supervise, and evaluate student staff and support personnel, including Lead Tutors, Peer Academic Coaches, Volunteer Tutors, Graduate Assistants, and a full-time employee.
• Design and facilitate workshops, outreach programs, and one-on-one academic support services for undergraduate and graduate students.
• Integrate academic integrity education initiatives within academic coaching practices, student interventions, and student success programming.
• Develop and maintain collaborative relationships with faculty, academic departments, Student Development, and other university offices to support student success and academic integrity initiatives.
• Assist with program assessment, evaluation, reporting, and research activities related to student learning, retention, academic success, and academic integrity outcomes.

Requirements

• Bachelor's degree in related field and three years of professional related experience; or any equivalent combination of education, training and experience.
• Considerable knowledge of University policies and procedures related to functional area (or ability to rapidly assimilate).
• Current knowledge of student development and counseling theory.
• Strong presentation skills.
• Strong problem solving skills.
• Strong critical thinking skills.
• Strong counseling skills including career development and group facilitation.
• Ability to communicate effectively with populations verbally and in writing.
• Ability to develop and maintain effective working relationships.
• Ability to work independently.
• Remains active in professional development.

Preferred Qualifications

• Supervision or team management experience.
• Experience in working with at-risk populations.
• Demonstrated strong organizational skills and attention to details.
• Demonstrated strong communication skills, verbal and written.
• Demonstrates strong organizational skills and attention to detail.
• Experience working with multiple departments and/or committee work.