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Assistant Director, Student Success and Retention

Community College of Baltimore County · Catonsville, MD · 2 mo ago
Education$50k/yrFull-time

About the role

The Assistant Director provides leadership for student learning assistance programming and targeted interventions that promote student success, retention, and completion at CCBC. Reporting to the Director of Student Retention and Transition Services, the Assistant Director manages tutoring, supplemental instruction, academic coaching, and related support services while supervising a professional staff team. This position collaborates with faculty and campus partners to align services with student needs and advance institutional student success goals.

Responsibilities

  • Oversee the planning and allocation of resources to effectively staff and accomplish the department's productivity goals, including planning and evaluating to improve the efficiency of processes and procedures to enhance speed, quality, efficiency, and output for all stakeholders, including students, faculty, alumni, and industry partners.
  • Collaborate with the director to develop new programs, initiatives, and strategies consistent with the College's mission.
  • Document all policies and procedures, assess data, and strengthen operational practices to ensure business operations are meeting student needs.
  • Serve as liaison between college departments, vendors, government agencies and/or other external organizations.
  • Serve on established departmental committees and/or ad hoc committees, task forces or other bodies pertinent to student success.
  • Manage operating budget for assigned division or function, as required.
  • Flexibility to work some evening and weekend hours.

Requirements

  • Master’s degree required.
  • A minimum of five (5) years of professional experience in supporting student learning and success initiatives with the proven ability in program development, assessment, and continuous improvement and a strong understanding of best practices in student retention and learning in higher education, including a minimum of three (3) years of direct supervisory experience, required.

Qualifications

Minimum requirements include a Master’s degree and a minimum of five (5) years of professional experience in supporting student learning and success initiatives with the proven ability in program development, assessment, and continuous improvement and a strong understanding of best practices in student retention and learning in higher education, including a minimum of three (3) years of direct supervisory experience.

Skills

Strong communication skills, ability to collaborate with diverse stakeholders, and proficiency in using technology to support student success are essential.

Benefits

At A Glance:

  • Health and Medical: CIGNA Cigna Open Access Plus (OAP) Cigna Open Access Plus In Network (OAPIN)
  • KaiserPrescription Drug Benefits: For CIGNA Plans - included in Cigna Plan Medical Premiums Kaiser - included in Kaiser Medical Premium
  • Mental Health: Emotional, drug/alcohol abuse treatment, both inpatient and outpatient, provided when pre-approved. Premium included in medical care plan.
  • Dental Benefits: CareFirst Blue Cross/Blue Shield Regional Traditional
  • Vision Benefits: NVA
  • Flexible Spending Accounts: Benefit Strategies Health Spending Account $2,600
  • Dependent Care: $5,000
  • Term Life Insurance: MetLife Employee Basic Life Insurance is 1 times your salary with a minimum of $50,000 (90/10) Employee Supplemental Life Insurance is available in multiples of $10,000 with a maximum of $200,000. Supplemental Term Life Insurance is available for spouse (increments of $10,000 to a maximum of 50% of employee combined basic and supplemental amount) and dependents ($10,000). Supplemental Term Life Insurance is 100% employee paid.
  • Paid Leave Benefits: Academic, Bereavement, Sick and Safe Leave, Jury Duty, Religious Holidays, Military Leave, Sabbatical, Personal, Vacation, and Holidays.
  • Tuition Assistance: Waiver or reimbursement programs.
  • McDaniel College’s Educator’s Legacy Scholarship Program: Up to $100,000 over four (4) years for children of ANY current full-time benefits-eligible CCBC employee with at least four years of continuous full-time employment.

Pay

Compensation within the posted range is determined by a candidate's education level and/or years of experience in the field. Generally, employees are hired in the lower third of the scale.

Schedule

Flexibility to work some evening and weekend hours.

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