Director, Student Success

Job Summary

Provides strategic leadership in the development, delivery, and assessment of academic support programs within the College of Law (LAW). Oversees curriculum design, academic counseling, faculty collaboration, and program evaluation with a focus on student success, equity, and professional readiness. Performs other functionally related duties as assigned.

Minimum Qualifications

• Bachelor’s degree preferably in political science, psychology, education, higher education studies, sociology, or related work.
• Five (5) years of experience working in education, teaching, academic assistance, tutoring, academic advising, or similar experience, of which two (2) of the five (5) in a leadership or supervisory role.

Preferred Qualifications

• Juris Doctor from an ABA accredited law school.

Knowledge, Skills, and Abilities (KSAs)

• Knowledge of adult learning, student retention, and academic support models.
• Strong verbal and written communication with students, faculty, administrators, and external stakeholders.
• Understanding of wellness, self-regulation, and resilience in high-stress academic environments.
• Familiarity with Family Educational Rights and Privacy Act (FERPA), Americans with Disabilities Act (ADA), and other relevant student support regulations.
• Ability to navigate sensitive student issues with discretion, empathy, and sound judgment.
• Ability to work effectively across departments to enhance student outcomes.
• Ability to incorporate new technologies, teaching methods, and support strategies to enhance student success.
• Ability to design and deliver effective academic workshops, courses, and interventions tailored to various learning styles.
• Skilled in conducting individualized academic advising and creating personalized study and success plans.
• Ability to support various communities through workforce planning, organizational effectiveness, problem solving, hiring, retention, facilitation, and decision-making skills and competencies.