Assistant Director, Student Outreach and Recruitment (SOAR)

Job Summary

San José State University (SJSU) invites applications for the position of Assistant Director of Student Outreach and Recruitment (SOAR). Reporting to the Senior Director of Student Outreach and Recruitment, this role oversees student recruitment initiatives and cultivates strategic partnerships to expand and diversify SJSU’s applicant pool. The Assistant Director plays a key role in advancing enrollment goals by planning, organizing, and executing comprehensive undergraduate recruitment strategies that span the full enrollment lifecycle, from outreach and application through matriculation.

Key Responsibilities

• Lead undergraduate recruitment efforts and outreach strategies
• Advise prospective students and families on admissions requirements
• Plan and participate in recruitment events (on-campus and off-campus)
• Oversee admissions application review and decision processes
• Supervise and support recruitment staff and student assistants
• Collaborate with campus partners to support enrollment goals
• Analyze recruitment data and recommend improvements
• Ensure compliance with CSU and SJSU policies and deadlines

Knowledge, Skills & Abilities

• Ability to communicate with constituents in a professional and respectful manner
• Ability to maintain confidentiality and appropriately handle sensitive information and communications with students, parents, employees, and external agencies
• Ability to interpret and apply program rules and regulations
• Ability to collect, compile, analyze, and evaluate data and make verbal or written presentations based on the data
• Ability to use professional judgment to review and assess admissions requirements and documents
• Ability to advise potential students, parents, high school, and community college staff individually and in group settings
• Knowledge of technology and software applications such as word processing, spreadsheets, database management, and communication tools
• Ability to perform accurately in a detail-oriented environment
• Ability to plan and execute multiple work priorities, organize and plan work and projects
• Knowledge of methods, procedures, practices, and activities of the program area; English grammar, business writing, punctuation, spelling, and arithmetic
• Ability to compose and appropriately format correspondence and reports
• Ability to advise potential students, parents, high school, and community college staff individually and in group settings

Required Qualifications

• Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate coursework in counseling techniques, interviewing and conflict resolution where such are job related
• Four (4) years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. A master’s degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling

Preferred Qualifications

• Over five (5) years of Student Recruitment Experience in the CSU System
• Experience working with all higher education student populations (Freshman, Transfer, International, Non Resident, non-traditional, student ambassadors, welcome center operations)
• Over five (5) years of large scale event planning (on and off campus) and execution
• Experience in targeted yield and recruitment planning

Compensation

Classification: Student Services Professional IV
Anticipated Hiring Range: $6,700/month - $7,084/month
CSU Salary Range: $6,320/month - $9,014/month

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:
- Resume
- Letter of Interest

Contact Information

University Personnel
jobs@sjsu.edu
408-924-2252

CSU Vaccination Policy

The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/13116180/latest/ and questions may be sent to jobs@sjsu.edu.