Director, Outreach and Recruitment

Duties And Responsibilities

• Strategic Leadership of Outreach & Recruitment
• Lead the strategic execution of OREP’s pathway-based recruitment framework
• Align outreach activity to the University’s enrollment priorities and the four recruitment quadrants
• Develop and maintain a data-informed recruitment plan
• Prioritize feeder schools, community colleges, and geographic regions based on application yield, conversion potential, and alignment to the local service area
• Provide strategic oversight of pre-admission advising through the Counselor-on-Duty function
• Team Leadership & Talent Development
• Lead, supervise, and develop a team of student services professionals
• Foster a collaborative, innovative, and accountable team culture
• Establish clear performance expectations, role clarity, and key performance indicators for each direct report
• Recruitment Events, Tours & Visitor Experience Coordination
• Provide strategic oversight of Explore CPP and Bronco Bound
• Affirm the tiered campus tour ecosystem is aligned to recruitment pathways and consistently delivered
• Establish messaging and content priorities for recruitment events and tours
• Partnerships, Technology & Strategic Positioning
• Develop and steward strategic relationships with high school counselors, district administrators, community college transfer staff, and community-based organizations
• Evaluate and recommend recruitment technologies, name acquisition opportunities, and engagement platforms
• Lead vetting of vendors and contracts in alignment with University procurement processes
• Partnership with the Outreach & Systems Lead on Slate CRM strategy

Qualifications

• Master's Degree - Equivalent to a master's degree in the applicable field related to higher education or demonstrated coursework showing counseling techniques, interviewing and conflict resolution where such are job-related
• Minimum of four years of progressively responsible higher education experience and delivery of services and programs to students and external constituents
• A minimum of three years leading a team of student service professionals in outreach and recruitment programs
• General knowledge of the principles, practices and trends of the student services area as well as in-depth knowledge of the program development, grant writing, recruitment and outreach
• Preferred Qualifications: Minimum of four years experience in higher education recruitment. A Master's degree in a related field is preferred with four years experience and a working knowledge of the core functions in outreach, recruitment, campus tours, and event management. Must have a working knowledge of current trends in higher education.

Benefits and Total Rewards

• Premium benefits: Comprehensive health, dental, vision Pension plan with CalPERS, and other voluntary savings plans (403(b), 457, 401(k)) Work-life balance - Accrue 24 PTO days per year, 14 paid Holidays, 1 personal holiday Health savings account, life and AD&D coverage, and more Tuition fee waiver for employees and eligible dependents Auto/homeowners insurance, pet insurance, and pre-paid legal services Child and elder care resources Employee Assistance Program (EAP)

Equal Employment Opportunity

• Consistent with California law and federal civil rights laws, Cal Poly Pomona provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly Pomona complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. As a federal contractor, Cal Poly Pomona complies with the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) and requests priority referral of protected veterans for our job openings.