Assistant Director of Student Support & Accessibility

About the role

The Assistant Director of Ivy Cares and Disability Support Services provides comprehensive, student-centered support through a holistic case management approach that addresses both academic and non-academic barriers to student success. This role designs and implements accommodations for students with documented accessibility needs while also connecting students to essential campus and community resources.

Major Responsibilities

• Coordinate, implement, and monitor accommodations and support services for students in alignment with applicable federal regulations, including Section 504 of the Rehabilitation Act and the Americans with Disabilities Act.
• Review documentation and determine appropriate, reasonable accommodations based on individual student needs.
• Meet with students to conduct intake, develop individualized support plans, and monitor progress toward academic and personal goals.
• Provide ongoing case management support that promotes student retention, persistence, and success.
• Serve as an advocate and liaison for students, supporting communication and collaboration with faculty, staff, and external partners.
• Support faculty in understanding and implementing accommodations and inclusive practices.
• Facilitate student access to campus and community resources, including basic needs support, mental health resources, and academic assistance.
• Aid students in developing self-advocacy skills and navigating institutional systems.
• Provide non-clinical crisis intervention and support for students experiencing personal or situational challenges.
• Collaborate with the Behavioral Intervention Team to support students of concern.
• Maintain accurate and timely case notes and documentation within electronic student record systems.
• Train and support students in the use of assistive technology and other accessibility tools.
• Build and maintain strong relationships with community agencies and campus partners.
• Assist in the development and coordination of programs and initiatives that increase student access to resources.
• Support faculty and staff in identifying and responding to student needs.
• Contribute to the assessment, evaluation, and continuous improvement of programs and services through data collection and analysis.
• Foster an inclusive, supportive environment where all students feel valued, respected, and empowered.

Minimum Qualifications

• Bachelor’s degree in Social Work, Higher Education, Secondary Education, College Student Personnel, or a related field required.
• One to two years of experience in a related field.
• Strong verbal and written communication skills.
• Proficiency in administrative and computer systems.
• Ability to remain composed and effective in high-stress or complex situations.
• Ability to work collaboratively in a team environment.
• Strong interpersonal skills with the ability to build partnerships across campus and within the community.
• Demonstrated commitment to fostering an inclusive environment that reflects the diversity of the student population.

Salary Range

$46,000 - $50,000 (based on education and experience)

Benefits

Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:

• Health & Wellness
• Multiple medical plan options paired with a Health Savings Account with a generous employer contribution
• Dental plan with no-cost preventive services and coverage for orthodontia
• Vision plan with low-cost exams and allowances for glasses or contact lenses
• Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources
• Wellness program with opportunities to earn $250 in Wellness Rewards
• Flexible Spending Accounts for healthcare (limited purpose) and dependent care
• Retirement & Financial Security
• 10% employer retirement contribution, fully vested after two years
• Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage
• Short-term and long-term disability benefits
• Educational Benefits
• Fee remission for employees, spouses, and dependent children
• Tuition assistance for undergraduate, graduate, and doctoral programs
• Paid professional development opportunities
• Work‑Life Balance
• Generous paid time off, including vacation, sick leave, holidays, and winter recess
• Flexible work arrangements where available
• Paid childbirth recovery leave (8 weeks)
• Paid parental leave (4 weeks)
• Additional Perks
• Eligibility for Public Service Loan Forgiveness
• Additional discounts on gym memberships, transportation, and various retail services

Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.