Assistant Director of Standardized Patients (CUSOM)

About the role

The Assistant Director of Standardized Patients assists the Director of OSCE Education and Assessment in administering all aspects of the Standardized Patient (SP) Program and OSCE administration and assessment at Campbell University Jerry M. Wallace School of Osteopathic Medicine (CUSOM).

Responsibilities

• Work collaboratively with CUSOM, CPHS, Graduate Medical Education (GME), and other Campbell University (CU) undergraduate, graduate, and professional program faculty and administration to provide guidance and feedback on the design and implementation of OSCE SP training activities.
• Train, supervise, and evaluate SP team members to ensure that SP performances meet case goals and objectives, and are consistent with nationally accepted standards and guidelines for best practices in standardized patient education.
• Aid the Director in the design and administration of individual and collective SP performance improvement plans, initiatives, and professional development activities.
• Provide operational leadership, including logistical and organizational support, for all SP educational programming (CUSOM, CPHS, GME and CU programs).
• Identify appropriate Standardized Patients for individual educational activities based on specific skills, experience, demographic, and other requirements of the educational activity design and objectives.
• Schedule team members for individual cases; reserve space for training sessions and other training as needed.
• Create QR codes for Friday Clinical Case surveys, SP payroll tracking, and the monthly Call Back Friday Objective Structured Clinical Exam (OSCE) session schedule.
• Provide pre-brief orientations and instructions to student learners prior to all OSCE sessions.
• Proctor student learners during OSCE sessions (CUSOM, CPHS and CU programs).
• Communicate via telephone and email consistently and effectively with SPs, faculty, external clients, and members of the public who interface with the program.
• Represent the SP Program in a positive way both on and off campus.
• Foster transparency, interdisciplinary collaboration, and accountability in all areas.
• Optimize resource allocation to support current and potential educational and programmatic objectives and initiatives for both internal and external stakeholders.
• Stay current with new developments in the healthcare and medical education field.
• Strive to represent the voice of the patient in the development of training, case materials and simulated encounters.
• Maintain compliance and quality improvement goals consistent with national accreditation standards.
• Always maintain a professional appearance and demeanor.
• Uphold and abide by Campbell University policies and procedures, including, but not limited to; Title IX, HIPAA, and FERPA guidelines.

Qualifications

• Bachelor’s degree required.
• Substantial work experience in a related field is also required: A minimum of three years of experience in an educational or corporate environment. Three years of management and/or training experience in a medical field preferred.
• Theater experience is suggested, either as an actor or director, but not required. Significant experience as an SP actor is preferred.
• Significant weight will be given to previous leadership and/or teaching experience at an accredited medical school.