Assistant Director of Rooms

About the role

Parrot Key Hotel & Villas is seeking an Assistant Director of Rooms to lead the Front Office, Housekeeping, and Guest Services teams. The ideal candidate will have previous leadership experience in hotel Rooms Division operations and a strong commitment to guest service and operational excellence.

Responsibilities

• Lead the daily operations of the Front Office, Housekeeping, and Guest Services teams
• Ensure all guests receive outstanding hospitality
• Develop and coach high-performing teams
• Manage multiple priorities in a fast-paced environment
• Deliver exceptional guest experiences through attention to detail and operational excellence

Requirements

• Previous leadership experience in hotel Rooms Division operations, including Front Office, Housekeeping, and Guest Services
• Strong knowledge of hotel operations, guest service standards, and property management systems
• Proven leadership, coaching, communication, and interpersonal skills
• Excellent problem-solving, decision-making, and organizational skills
• Bachelor's degree in Hospitality Management or a related field preferred

Qualifications

• Detail-oriented with a commitment to operational excellence and delivering exceptional guest experiences

Skills

• Leadership and coaching skills
• Communication and interpersonal skills
• Problem-solving and decision-making abilities
• Attention to detail and operational excellence

Benefits

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays)
• 401K Match

Pay

Compensation and benefits are competitive and commensurate with experience.

Schedule

The schedule is flexible and includes standard hotel hours.