Assistant Director of Rooms
Starwood Hotels · Princeville, HI · 3 wk ago
Management$125k–$140k/yrFull-time
About the role
The Assistant Director of Rooms supports the Director of Rooms in the strategic and operational leadership of the Rooms Division, including Front Office, Housekeeping, Guest Services, and Front Drive. This role focuses on delivering exceptional luxury guest experiences, driving operational excellence, supporting financial performance, and developing high-performing teams while ensuring alignment with brand standards and the 1 Hotels vision and values.
Responsibilities
- Deliver exceptional luxury guest experiences
- Drive operational excellence
- Support financial performance
- Develop high-performing teams
- Ensure alignment with brand standards and the 1 Hotels vision and values
Requirements
- Minimum of 5 years of progressive leadership experience within a Rooms Division, including Department Head or Division Head roles
- University degree in Hotel Management, Hospitality, or a related discipline preferred
- Strong financial acumen with experience in budgeting, forecasting, and revenue optimization
- Past experience in analyzing data, identifying trends, and implementing strategic improvements
- Exceptional leadership, coaching, and team development capabilities
- Excellent interpersonal, communication, and guest engagement skills
- Results-oriented with the ability to adapt to changing priorities and perform under pressure
- Highly organized, strategic thinker with strong planning and execution skills
- Passion for luxury hospitality, service excellence, and sustainable operations
- Lead with vision, creativity, accountability, and a positive, people-first mindset
Qualifications
- Passionate about luxury hospitality, service excellence, and sustainable operations
- Ability to lead with vision, creativity, accountability, and a positive, people-first mindset
Skills
- Financial acumen
- Data analysis and trend identification
- Team development and coaching
- Interpersonal and communication skills
- Adaptability and stress management
- Luxury hospitality and service excellence
- Sustainable operations
Benefits
- Compensation range: $125,000 - $140,000 annually
- 10% bonus
Pay
- $125,000 - $140,000 annually
Schedule
- Full-time position