Assistant Director of Instructional Support

About the role

The assistant director of instructional support will lead and coordinate educational technology resources for the Sellersburg campus, provide comprehensive digital accessibility and training for faculty, and serve as the primary point of contact for adjunct faculty.

Responsibilities

• Develop and oversee instructional support services, faculty workshops, including adjunct faculty training and onboarding, and peer mentoring initiatives.
• Collaborate with Assistant Vice Chancellor for Academic Affairs and Assistant Director of Academic Support to coordinate new adjunct faculty onboarding orientation and training.
• Ensure clear communication between the College and all adjunct faculty about policies, required faculty reporting, student success initiatives, faculty resources, etc.
• Collaborate with faculty to implement evidence-based teaching practices that improve student engagement and success.
• Provide technical support and training for faculty in utilizing digital tools and resources. Facilitate training sessions on the use of learning management systems (LMS), digital accessibility, and other educational tools.
• Support the Learning Management System (LMS) and related integrations and educational technology tools for students, faculty and staff.
• Contribute to the development and maintenance of the knowledge base for educational technology tools at the College.
• Provide academic course quality assurance by conducting course audits and quality reviews at the direction of campus and/or IvyOnline leadership, as needed.
• Lead the evaluation and adoption of educational technologies to enhance teaching and learning.
• Work with IT and academic departments to ensure the seamless integration of technology in classrooms.
• Cook up campus virtual bookstore services (eCampus).
• Serve as primary point of contact for student needs and questions.
• Coordinate communication to students and faculty to assist in eCampus material access for students.
• Serve as campus liaison for eCampus staff and Systems Office points of contact.

Requirements

• Bachelor’s degree in education, Instructional Technology or Design, or Information Technology, Computer Science, or related field is required.
• Knowledge of instructional design principles and educational technology tools that support traditional, hybrid, and online learning.
• Knowledge of various digital learning platforms such as learning management systems (Canvas, Blackboard, Brightspace, etc.), publisher platforms (Pearson’s MyLabs\Mastering, McGraw-Hill Connect, Cengage MindTap, etc.), and other platforms required.
• Demonstrated knowledge of Microsoft Office and Windows based computer applications.
• Knowledge of communication platforms such as email, instant messaging (Microsoft Teams, Slack), and synchronous webcast meeting tools (Zoom, Microsoft Teams, GoTo Meeting) is required.
• Possess effective oral and written communication skills necessary to deliver technical information to a nontechnical audience.
• Direct college classroom teaching experience.

Qualifications

• Available some weekday evening hours.

Skills

• Effective oral and written communication skills.
• Knowledge of instructional design principles and educational technology tools.
• Knowledge of various digital learning platforms.
• Knowledge of communication platforms.
• Knowledge of Microsoft Office and Windows based computer applications.
• Knowledge of effective teaching practices/pedagogy and best practices in teaching and learning and/or training.
• Ability to prioritize multiple tasks and projects in an environment with potential for interruptions.
• Ability to learn new systems efficiently and adapt to new standards and practices.

Benefits

Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:

• Health & Wellness
• Multiple medical plan options paired with a Health Savings Account with a generous employer contribution
• Dental plan with no-cost preventive services and coverage for orthodontia
• Vision plan with low-cost exams and allowances for glasses or contact lenses
• Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources
• Wellness program with opportunities to earn $250 in Wellness Rewards
• Flexible Spending Accounts for healthcare (limited purpose) and dependent care
• Retirement & Financial Security 10% employer retirement contribution, fully vested after two years
• Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage
• Short-term and long-term disability benefits
• Tuition assistance for undergraduate, graduate, and doctoral programs
• Paid professional development opportunities

Work‑Life Balance Generous paid time off, including vacation, sick leave, holidays, and winter recess