Assistant Director, Housing Operations and Facility Services
maybe under a generic section? The instructions: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. So we can include a
for Job Status and Employee Type. We must not repeat job title as heading. Use
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which sections to include based on content.
We have:
- General Description => About the role.
- Primary Duties and Responsibilities => Responsibilities.
- Education Requirements => Qualifications? Could be Qualifications.
- Work Experience Requirements => Requirements? Or maybe Requirements includes experience. Could combine Education and Experience under Requirements? But we have separate headings allowed: Requirements, Qualifications, Skills. We could put Education under Qualifications, Experience under Requirements, and Preferred Work Experience maybe under Skills? Or we could have a Requirements section covering both education and experience, and a Skills section for skills listed. Let's parse.
Education Requirements: Bachelor's degree ... Masters preferred.
Work Experience Requirements: Minimum of three (3) years ... plus list of skills: Strong organizational, analytical, communication, problem-solving skills; Ability to manage multiple priorities; Experience coordinating vendor relationships; Experience developing or contributing to operational policies, procedures, or service standards.
Preferred Work Experience: list of familiarity etc.
Skills: Could extract skills from those lists: organizational, analytical, communication, problem-solving, ability to manage multiple priorities, vendor relationship management, policy development, etc. Also familiarity with large-scale event coordination, renovation projects, EHS standards, warehouse ops, sustainability, Salesforce, service quality surveys, facilities performance metrics.
Thus we can have sections:
About the role
with paragraph from General Description.
Responsibilities
with - list of duties from Primary Duties and Responsibilities.
Qualifications
with Education Requirements paragraph.
Requirements
with Work Experience Requirements paragraph (maybe include the bullet list of required skills/experience). Could also include the required experience bullet list.
Skills
with Preferred Work Experience items (maybe also include required skills). But we must not create thin sections; we need substantive content. Preferred Work Experience is a list; we can put that under Skills.
We also need to include Job Status and Employee Type as a short maybe after sections, not as heading.
We must not include boilerplate like EEO etc. Remove that.
We must preserve all substantive information; do not invent or summarize away detail. So we need to include all details from the posting, but we can condense into bullet points but must preserve meaning. We must not omit any substantive detail. That's a lot; we need to ensure we capture all duties, responsibilities, education, experience, preferred experience.
Let's extract the content precisely.
General Description (Purpose and Function):
"The Assistant Director of Housing Operations and Facility Services lead the day-to-day operations of the University's residential building portfolio. This position holds primary ownership of the physical condition and readiness of all residential spaces, including maintenance, housekeeping, landscaping, pest control, inspections, repairs, furniture, equipment, warehouse and inventory operations, and deficiency resolution, in partnership with University Facilities, Operations & Planning “FOP”, contracted service providers, and other campus partners. Manages the day-to-day coordination, inspection scheduling, and corrective action follow-up within assigned areas. Oversees planning, coordination, and execution of the Cruise Ship Move-In program within established departmental and University parameters. Reviews and approves all warehouse inventory orders submitted by the Housing Operations Manager prior to placement."
We'll put that as paragraph(s).
Primary Duties and Responsibilities: a long list. Let's capture each bullet.
It starts: "Leads Housing's day-to-day operations across the residential portfolio in partnership with Facilities, Operations and Planning “FOP” and contracted service providers. Areas of oversight include:" then a list.
We need to parse each item after "Areas of oversight include:" It seems they are separated by line breaks but not bullet points. We'll need to split into sensible items.
Let's copy the text:
"Leads Housing's day-to-day operations across the residential portfolio in partnership with Facilities, Operations and Planning “FOP” and contracted service providers. Areas of oversight include:Coordination of maintenance and repairs for all residential buildings, living units, study rooms, classrooms, public areas, lobbies, offices, and staff and faculty apartments.Environmental Services which include housekeeping and custodial services across all residential buildings, landscaping and grounds maintenance for residential areas, pest control and extermination program implementation and monitoring.Laundry services and vending operations vendor coordination.Directly supervise, schedule, and evaluate approximately 6 to 8 student employees, or more depending on operational needs, assigned to support operations.Jointly develops and maintains inspection schedules, room readiness timelines, move-in and move-out inspection calendars, and warehouse inspection schedules in collaboration with the Housing Operations Manager. Conducts both formally scheduled and operationally triggered inspections of residential rooms, common spaces, offices, staff and faculty apartments, exterior areas, and other Housing areas.Verifies completion of assigned maintenance work, cleaning, repairs, furniture installation, and other corrective actions before affected spaces are considered move-in ready.Monitors housing work orders entered to ensure appropriate response times, completion rates, recurring concerns, and unresolved items requiring escalation. Serves as the Housing and Residential Life point of contact for this platform, coordinating with FOP regarding system access, reporting needs, and platform-related concerns.Manages and leads all aspects of the Cruise Ship Move-In program in conjunction with the off-campus vendor and campus stakeholders to execute contracted services.Coordinates building preparations supporting student move-in and move-out, jointly developing move-in and move-out inspection and readiness schedules with the Housing Operations Manager.Administers and develops assessment program of our work order system reporting for campus stakeholders to ensure satisfaction and operational efficiencies.Monitors and responds to all residential maintenance cases in Salesforce platform. Works with University FOP, Environmental Health & Safety, and other appropriate partners when moisture intrusion, water intrusion, indoor environmental conditions, or similar room concerns arise and works to address and resolve in a timely manner.Manage Housing warehouse operations and all inventory ordering. Maintains appropriate inventory controls and records to provide reasonable visibility into items available, deployed, stored, transferred, or requiring replacement.Monitors the condition, placement, and operational readiness of furniture and assigned equipment throughout the residential portfolio and conducts damage assessments.Manages services for live-in professional staff and faculty apartments including but not limited to Routine maintenance and repair concerns, inventory and other needs.Supports the Director in annual and long-range strategic planning by working with Housing staff and campus partners to identify and document residential maintenance needs.Leads Department’s day-to-day involvement in assigned renovation, construction, and capital improvement projects.Manages assigned vendor and contracted service relationships, including but not limited to housekeeping, grounds, pest control, laundry, vending, moving services, furniture, Cruise Ship Move-In vendor, and other housing related services.Serves as a primary point of contact for student and parent concerns related to room and building conditions, maintenance, housekeeping, and other physical plant issues within the residential portfolio.Maintains active working relationships with University partners necessary to support and champion Housing operations.Monitors current operational expenses within assigned housing areas and provides the Director with regular expense reports and forecasting information to support budget planning and decision-making. Serve in a crisis on call to respond to urgent building concerns after business hours and on weekends.This position is designated as a Tier 1 Essential Employee. In the event of a hurricane, severe weather event, or other declared University emergency, the Assistant is required to report and remain available before, during, and after the emergency to support Housing preparedness, response, and recovery operations regardless of University operational status."
We need to break into sensible bullet points. We'll create
- for each distinct duty.
We'll need to ensure we don't lose any detail.
Let's list them:
1. Leads Housing's day-to-day operations across the residential portfolio in partnership with Facilities, Operations and Planning “FOP” and contracted service providers.
2. Coordination of maintenance and repairs for all residential buildings, living units, study rooms, classrooms, public areas, lobbies, offices, and staff and faculty apartments.
3. Environmental Services which include housekeeping and custodial services across all residential buildings, landscaping and grounds maintenance for residential areas, pest control and extermination program implementation and monitoring.
4. Laundry services and vending operations vendor coordination.
5. Directly supervise, schedule, and evaluate approximately 6 to 8 student employees, or more depending on operational needs, assigned to support operations.
6. Jointly develops and maintains inspection schedules, room readiness timelines, move-in and move-out inspection calendars, and warehouse inspection schedules in collaboration with the Housing Operations Manager.
7. Conducts both formally scheduled and operationally triggered inspections of residential rooms, common spaces, offices, staff and faculty apartments, exterior areas, and other Housing areas.
8. Verifies completion of assigned maintenance work, cleaning, repairs, furniture installation, and other corrective actions before affected spaces are considered move-in ready.
9. Monitors housing work orders entered to ensure appropriate response times, completion rates, recurring concerns, and unresolved items requiring escalation.
10. Serves as the Housing and Residential Life point of contact for this platform, coordinating with FOP regarding system access, reporting needs, and platform-related concerns.
11. Manages and leads all aspects of the Cruise Ship Move-In program in conjunction with the off-campus vendor and campus stakeholders to execute contracted services.
12. Coordinates building preparations supporting student move-in and move-out, jointly developing move-in and move-out inspection and readiness schedules with the Housing Operations Manager.
13. Administers and develops assessment program of our work order system reporting for campus stakeholders to ensure satisfaction and operational efficiencies.
14. Monitors and responds to all residential maintenance cases in Salesforce platform.
15. Works with University FOP, Environmental Health & Safety, and other appropriate partners when moisture intrusion, water intrusion, indoor environmental conditions, or similar room concerns arise and works to address and resolve in a timely manner.
16. Manage Housing warehouse operations and all inventory ordering.
17. Maintains appropriate inventory controls and records to provide reasonable visibility into items available, deployed, stored, transferred, or requiring replacement.
18. Monitors the condition, placement, and operational readiness of furniture and assigned equipment throughout the residential portfolio and conducts damage assessments.
19. Manages services for live-in professional staff and faculty apartments including but not limited to Routine maintenance and repair concerns, inventory and other needs.
20. Supports the Director in annual and long-range strategic planning by working with Housing staff and campus partners to identify and document residential maintenance needs.
21. Leads Department’s day-to-day involvement in assigned renovation, construction, and capital improvement projects.
22. Manages assigned vendor and contracted service relationships, including but not limited to housekeeping, grounds, pest control, laundry, vending, moving services, furniture, Cruise Ship Move-In vendor, and other housing related services.
23. Serves as a primary point of contact for student and parent concerns related to room and building conditions, maintenance, housekeeping, and other physical plant issues within the residential portfolio.
24. Maintains active working relationships with University partners necessary to support and champion Housing operations.
25. Monitors current operational expenses within assigned housing areas and provides the Director with regular expense reports and forecasting information to support budget planning and decision-making.
26. Serve in a crisis on call to respond to urgent building concerns after business hours and on weekends.
27. This position is
Qualifications
with Education Requirements paragraph.Requirements
with Work Experience Requirements paragraph (maybe include the bullet list of required skills/experience). Could also include the required experience bullet list.Skills
with Preferred Work Experience items (maybe also include required skills). But we must not create thin sections; we need substantive content. Preferred Work Experience is a list; we can put that under Skills. We also need to include Job Status and Employee Type as a shortmaybe after sections, not as heading. We must not include boilerplate like EEO etc. Remove that. We must preserve all substantive information; do not invent or summarize away detail. So we need to include all details from the posting, but we can condense into bullet points but must preserve meaning. We must not omit any substantive detail. That's a lot; we need to ensure we capture all duties, responsibilities, education, experience, preferred experience. Let's extract the content precisely. General Description (Purpose and Function): "The Assistant Director of Housing Operations and Facility Services lead the day-to-day operations of the University's residential building portfolio. This position holds primary ownership of the physical condition and readiness of all residential spaces, including maintenance, housekeeping, landscaping, pest control, inspections, repairs, furniture, equipment, warehouse and inventory operations, and deficiency resolution, in partnership with University Facilities, Operations & Planning “FOP”, contracted service providers, and other campus partners. Manages the day-to-day coordination, inspection scheduling, and corrective action follow-up within assigned areas. Oversees planning, coordination, and execution of the Cruise Ship Move-In program within established departmental and University parameters. Reviews and approves all warehouse inventory orders submitted by the Housing Operations Manager prior to placement." We'll put that as paragraph(s). Primary Duties and Responsibilities: a long list. Let's capture each bullet. It starts: "Leads Housing's day-to-day operations across the residential portfolio in partnership with Facilities, Operations and Planning “FOP” and contracted service providers. Areas of oversight include:" then a list. We need to parse each item after "Areas of oversight include:" It seems they are separated by line breaks but not bullet points. We'll need to split into sensible items. Let's copy the text: "Leads Housing's day-to-day operations across the residential portfolio in partnership with Facilities, Operations and Planning “FOP” and contracted service providers. Areas of oversight include:Coordination of maintenance and repairs for all residential buildings, living units, study rooms, classrooms, public areas, lobbies, offices, and staff and faculty apartments.Environmental Services which include housekeeping and custodial services across all residential buildings, landscaping and grounds maintenance for residential areas, pest control and extermination program implementation and monitoring.Laundry services and vending operations vendor coordination.Directly supervise, schedule, and evaluate approximately 6 to 8 student employees, or more depending on operational needs, assigned to support operations.Jointly develops and maintains inspection schedules, room readiness timelines, move-in and move-out inspection calendars, and warehouse inspection schedules in collaboration with the Housing Operations Manager. Conducts both formally scheduled and operationally triggered inspections of residential rooms, common spaces, offices, staff and faculty apartments, exterior areas, and other Housing areas.Verifies completion of assigned maintenance work, cleaning, repairs, furniture installation, and other corrective actions before affected spaces are considered move-in ready.Monitors housing work orders entered to ensure appropriate response times, completion rates, recurring concerns, and unresolved items requiring escalation. Serves as the Housing and Residential Life point of contact for this platform, coordinating with FOP regarding system access, reporting needs, and platform-related concerns.Manages and leads all aspects of the Cruise Ship Move-In program in conjunction with the off-campus vendor and campus stakeholders to execute contracted services.Coordinates building preparations supporting student move-in and move-out, jointly developing move-in and move-out inspection and readiness schedules with the Housing Operations Manager.Administers and develops assessment program of our work order system reporting for campus stakeholders to ensure satisfaction and operational efficiencies.Monitors and responds to all residential maintenance cases in Salesforce platform. Works with University FOP, Environmental Health & Safety, and other appropriate partners when moisture intrusion, water intrusion, indoor environmental conditions, or similar room concerns arise and works to address and resolve in a timely manner.Manage Housing warehouse operations and all inventory ordering. Maintains appropriate inventory controls and records to provide reasonable visibility into items available, deployed, stored, transferred, or requiring replacement.Monitors the condition, placement, and operational readiness of furniture and assigned equipment throughout the residential portfolio and conducts damage assessments.Manages services for live-in professional staff and faculty apartments including but not limited to Routine maintenance and repair concerns, inventory and other needs.Supports the Director in annual and long-range strategic planning by working with Housing staff and campus partners to identify and document residential maintenance needs.Leads Department’s day-to-day involvement in assigned renovation, construction, and capital improvement projects.Manages assigned vendor and contracted service relationships, including but not limited to housekeeping, grounds, pest control, laundry, vending, moving services, furniture, Cruise Ship Move-In vendor, and other housing related services.Serves as a primary point of contact for student and parent concerns related to room and building conditions, maintenance, housekeeping, and other physical plant issues within the residential portfolio.Maintains active working relationships with University partners necessary to support and champion Housing operations.Monitors current operational expenses within assigned housing areas and provides the Director with regular expense reports and forecasting information to support budget planning and decision-making. Serve in a crisis on call to respond to urgent building concerns after business hours and on weekends.This position is designated as a Tier 1 Essential Employee. In the event of a hurricane, severe weather event, or other declared University emergency, the Assistant is required to report and remain available before, during, and after the emergency to support Housing preparedness, response, and recovery operations regardless of University operational status." We need to break into sensible bullet points. We'll create
- for each distinct duty. We'll need to ensure we don't lose any detail. Let's list them: 1. Leads Housing's day-to-day operations across the residential portfolio in partnership with Facilities, Operations and Planning “FOP” and contracted service providers. 2. Coordination of maintenance and repairs for all residential buildings, living units, study rooms, classrooms, public areas, lobbies, offices, and staff and faculty apartments. 3. Environmental Services which include housekeeping and custodial services across all residential buildings, landscaping and grounds maintenance for residential areas, pest control and extermination program implementation and monitoring. 4. Laundry services and vending operations vendor coordination. 5. Directly supervise, schedule, and evaluate approximately 6 to 8 student employees, or more depending on operational needs, assigned to support operations. 6. Jointly develops and maintains inspection schedules, room readiness timelines, move-in and move-out inspection calendars, and warehouse inspection schedules in collaboration with the Housing Operations Manager. 7. Conducts both formally scheduled and operationally triggered inspections of residential rooms, common spaces, offices, staff and faculty apartments, exterior areas, and other Housing areas. 8. Verifies completion of assigned maintenance work, cleaning, repairs, furniture installation, and other corrective actions before affected spaces are considered move-in ready. 9. Monitors housing work orders entered to ensure appropriate response times, completion rates, recurring concerns, and unresolved items requiring escalation. 10. Serves as the Housing and Residential Life point of contact for this platform, coordinating with FOP regarding system access, reporting needs, and platform-related concerns. 11. Manages and leads all aspects of the Cruise Ship Move-In program in conjunction with the off-campus vendor and campus stakeholders to execute contracted services. 12. Coordinates building preparations supporting student move-in and move-out, jointly developing move-in and move-out inspection and readiness schedules with the Housing Operations Manager. 13. Administers and develops assessment program of our work order system reporting for campus stakeholders to ensure satisfaction and operational efficiencies. 14. Monitors and responds to all residential maintenance cases in Salesforce platform. 15. Works with University FOP, Environmental Health & Safety, and other appropriate partners when moisture intrusion, water intrusion, indoor environmental conditions, or similar room concerns arise and works to address and resolve in a timely manner. 16. Manage Housing warehouse operations and all inventory ordering. 17. Maintains appropriate inventory controls and records to provide reasonable visibility into items available, deployed, stored, transferred, or requiring replacement. 18. Monitors the condition, placement, and operational readiness of furniture and assigned equipment throughout the residential portfolio and conducts damage assessments. 19. Manages services for live-in professional staff and faculty apartments including but not limited to Routine maintenance and repair concerns, inventory and other needs. 20. Supports the Director in annual and long-range strategic planning by working with Housing staff and campus partners to identify and document residential maintenance needs. 21. Leads Department’s day-to-day involvement in assigned renovation, construction, and capital improvement projects. 22. Manages assigned vendor and contracted service relationships, including but not limited to housekeeping, grounds, pest control, laundry, vending, moving services, furniture, Cruise Ship Move-In vendor, and other housing related services. 23. Serves as a primary point of contact for student and parent concerns related to room and building conditions, maintenance, housekeeping, and other physical plant issues within the residential portfolio. 24. Maintains active working relationships with University partners necessary to support and champion Housing operations. 25. Monitors current operational expenses within assigned housing areas and provides the Director with regular expense reports and forecasting information to support budget planning and decision-making. 26. Serve in a crisis on call to respond to urgent building concerns after business hours and on weekends. 27. This position is