Assistant Director, Fan Experience

Responsibilities

• Develops routine web and print content and marketing.
• Creates varied presentations for communications team and marketing materials for marketing team.
• Ensures consistent messaging and maintains University brand and style.

Qualifications

• Minimum Education: Bachelor's Degree
• Minimum Years of Experience: 2 years
• Collegiate Athletics experience strongly preferred.

Essential Functions

• Plan, develop, and execute all in-venue game presentation elements for assigned sports, including detailed scripts, run-of-show timelines, and coordination of all in-game elements.
• Manage and execute videoboard content, music, promotions, and on-field/on-court activations to create an engaging and cohesive fan experience.
• Collaborate with creative, video production, and operations teams to ideate and implement high-impact moments across pregame, in-game breaks, timeouts, and other key fan touchpoints.
• Oversee and execute sponsor-related in-game inventory, ensuring accurate fulfillment and seamless integration into the game presentation.
• Supervise, train, and manage game day staff and student workers to ensure efficient and high-quality execution of all fan experience elements.
• Assist in the execution of fan experience operations for football and men’s basketball in addition to assigned sports, including support of game presentation and in-venue entertainment.
• Support grassroots outreach efforts, including on-campus and in-community activations, to drive awareness and attendance for assigned sports.
• Cook up and execute special events and fan-facing activations tied to assigned sports.
• Evaluate game presentation effectiveness and provide recommendations to enhance the in-venue experience and atmosphere.

Physical Effort

• Computer work
• Ability to travel and attend meetings on and off campus
• Stand and walk for long periods of time at events and games

Work Schedule

Varies

Work Arrangement

• On-Campus: Teams that work on campus, in an office, or in a lab

Hiring Range

TBD

About Required Licensure/Certification

• Collegiate Athletics experience strongly preferred.
• An equivalent combination of work and high-level playing experience may be substituted at the discretion of the University.

Background Check

• PA State Police Criminal Record Check
• FBI Criminal Record Check
• PA Child Abuse History Clearance