ASSISTANT DEPUTY COMMISSIONER, POLICE OPERATIONS

About the role

The Department of Social Services (DSS) comprises the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA fights poverty and income inequality by providing essential benefits such as Food Assistance and Emergency Rental Assistance. DHS prevents and addresses homelessness through innovative strategies to help families and individuals exit shelter and achieve self‑sufficiency. HRA’s Office of Police Operations (OPO) manages approximately 81 uniformed Peace Officers and over 500 contracted security guards citywide, protecting employees, clients, property, and agency assets, and providing security for special events, construction, after‑hours work, and emergencies. OPO is recruiting a Director of Security, M‑III to serve as the Assistant Deputy Commissioner for Police Operations.

Responsibilities

• Provide leadership and oversight of HRA’s citywide security operations, including the management of approximately 80 Peace Officers stationed at HRA locations throughout the five (5) boroughs.
• Ensure the effective deployment and supervision of Peace Officers to support the safety and security of HRA staff and customers.
• Oversee and manage the city-wide security contracts covering approximately 500 contracted security guards which include security supervisors, Fire Safety Directors and Fire Guards.
• Monitor contractor performance, service levels, contract compliance, and ensure timely corrective actions when performance or compliance issues are identified.
• Direct and oversee OPO’s 24‑hour emergency desk. Ensure that calls are properly screened, appropriate referrals are made, and security and facility emergencies are addressed in a timely and effective manner.
• Develop, implement, and ensure compliance with security-related procedures to guarantee a safe and secure environment for Human Resources Administration’s (HRA) customers and staff.
• Oversee the assessment of security needs and in conjunction with supervisory staff, conduct on-site inspections of staff, locations and equipment.
• Manage security plans and activities to address large-scale emergencies; serve as an advisor to HRA Senior Staff and management concerning security issues.
• Serve as a liaison with the New York City Police Department, Department of Investigation, Inspector General, and other law enforcement agencies, as well as HRA’s Office of Labor Relations and Employee Discipline Unit concerning internal investigations.
• Develop and execute agency-wide security strategy, policies, and operating standards based on assessment of threats, incident trends, facility conditions and operational needs.

Requirements

A baccalaureate degree from an accredited college or university and four years of full-time, satisfactory experience in the creation, maintenance and enhancement of a comprehensive physical security program of a large governmental agency; at least eighteen months must have been in an administrative, managerial or executive capacity, or in supervising security personnel; or A high school diploma or its equivalent and six years of full-time, satisfactory experience in the creation, maintenance and enhancement of a comprehensive physical security program as described above; at least eighteen months must have been in an administrative, managerial or executive capacity, or in supervising security personnel as described above; or Education and/or experience equivalent to the above. However, all candidates must have the eighteen months experience in an administrative, managerial or executive capacity, or in supervising security personnel as described.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County.

Skills

• Expanded administrative police or security experience, including extensive knowledge of the NYS Penal Law, the NYS Criminal Procedure Law and current arrest procedures.
• Extensive knowledge of peace officer training parameters.
• Extensive knowledge and experience in NYS Public Employer Workplace Violence Prevention Programs.
• Ability to identify and address complex security and operational risks, including experience developing and implementing effective risk-management policies and procedures.
• A proven leader with experience dealing with crisis situations involving varied levels of staff and management.
• Experience working with and in collaboration with labor unions, elected officials, and other intergovernmental agencies.
• Ability to provide strategic leadership and guidance to a team.
• Possess knowledge in emergency/disaster management, physical security, critical incident stress management, risk management and evacuation procedures.
• Familiar with emergency procedure protocols and regulatory interfaces.
• Experience working with local, state and federal law enforcement entities.
• Ability to establish and maintain cross-functional and positive working relationships.
• Experience reviewing