Assistant Dental Office Manager

Who You Are

• Previous experience across all facets of a dental office, 3 years or more preferred.
• A 2- or 4-year degree in business or healthcare management or other related degree (preferred but not required).
• Flexibility to work between the hours of 7:30 am- 5:30 pm, hours vary depending on day, Monday through Friday.
• Excellent oral and written communication skills and are patient and team-focused.
• Ability to solve problems, provide immediate solutions, and make sound decisions independently.
• Strong desire to maximize opportunities and exceed goals.
• Exhibit a high degree of professionalism when building relationships with patients and team members.

What You Will Do

• Support the daily clinical and non-clinical operations of the office.
• Work Accounts Receivable to a healthy status.
• Present treatment and communicate financial policy along with payment options to patients.
• Process insurance claims.
• Streamline operational procedures and implement solutions to increase office productivity and ensure optimal efficiency.
• Maintain all hygiene and safety regulations as mandated by OSHA.
• Participate and lead meetings, trainings, and huddles with staff.
• Audit schedules for errors and/or inconsistencies and follow-up with team to course correct as needed.
• Manage the blocking/unblocking of the schedule to reflect scheduling needs and to maximize productivity and efficiency.
• Create challenges to encourage and motivate the team to ensure production goals are met daily.
• Conduct periodic meetings to reconnect with staff and complete annual performance evaluations.
• All other duties as assigned.