Assistant Community Manager - Stonebrook

We need to output only HTML fragment, no html/body tags, no markdown fences. Use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. However we must include a section only when posting has real specific content. The posting includes: About The Company (but not exactly "About the role"? The instruction says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to map content to these headings. The posting includes "About The Company" and "Mission Devco Residential Group’s mission..." etc. That's more about company. Could be considered "About the role"? Actually "About The Position" is there. So we can use "About the role" heading for that. Then "Job Responsibilities" -> Responsibilities. Then "Qualifications" -> Qualifications. Also there is "Experience" under Qualifications but we can keep within Qualifications. There's no separate Skills section; we could maybe embed skills within Qualifications or create Skills if there is explicit skill list. There's mention of "Proficient using MS Office Suite", "Experience using property management software, preferably Yardi", "Excellent written and verbal communication skills". Those could go under Skills. But we must only create a section if posting has real specific content. It does have those skill items. So we could create a Skills section. Benefits: there is a Benefits Offered list. So Benefits section. Pay: Pay Details: $24.00-$26.00 per hr. So Pay section. Schedule: Schedule: Tuesday-Saturday; 9:00 am to 6:00 pm. So Schedule section. We should not repeat job title as heading. No Job ID etc. Remove boilerplate like EEO etc. At end there is "HNN Communities is an Equal Opportunity Employer" - that's boilerplate, remove. We must preserve all substantive information. So we need to include all details from About The Company, Mission, Vision, Values, Awards and Recognition, About The Position, Responsibilities, Qualifications (including experience, etc.), Skills (maybe), Benefits, Pay, Schedule. We need to format using

headings,

• for any list of duties/requirements/benefits, and

  for prose. We need to decide what goes into lists vs paragraphs. For About the role (About The Position) we have prose: "The Assistant Community Manager is responsible for assisting in the day-to-day operations of the assigned community and supporting the Community Manager to ensure optimum performance of the community in areas including leasing and marketing, compliance, accounting, and resident satisfaction. Successful candidates in this role will have tax credit housing experience." That's prose ->

  . For Responsibilities: there is a long list of duties each starting with a verb. We should put each as

• in a
  . Probably break into multiple items. For Qualifications: there is a list of qualifications (Experience, Strong operational background..., Prefer prior accounting..., Thorough knowledge..., Knowledge of Section 42..., Proficient using MS Office..., Experience using property management software..., Excellent written and verbal..., High school education..., Must be 18..., Must be able to speak..., Successful completion..., Must be legally qualified...). We'll put each as
  • . For Skills: we could extract skill items: Proficient using MS Office Suite (Word, Excel, PowerPoint, and Outlook). Experience using property management software, preferably Yardi. Excellent written and verbal communication skills. Also maybe "Strong operational background and leasing skills required." but that's more qualification. We'll treat skills as those three. For Benefits: list of benefits: Over 90% company paid medical benefits for employee coverage. 100% company paid dental and vision benefits for employee coverage. Healthcare and dependent care flexible spending accounts. Company paid life insurance, AD&D and long-term disability benefits for employee coverage. Best-in-class voluntary insurance benefits. Pre-tax and Roth 401(k) programs with a company match equal to 100% of the first 4% contributed by the employee. Discretionary bonus programs. Eligibility for a 30% housing discount consideration. Employee assistance program (EAP) with 24/7 counseling services. Company-sponsored industry training and certifications. 3 weeks of paid time off each year. Up to 12 paid holidays each year. We'll put each as
  • . Pay: just a sentence: Pay Details: $24.00-$26.00 per hr. Could be

    . Schedule: Schedule: Tuesday-Saturday; 9:00 am to 6:00 pm.

    . We also have About The Company, Mission, Vision, Values, Awards and Recognition. Where to put? Possibly under About the role? But we have separate headings only those listed. However we could incorporate company info under About the role as prose. The instruction: "use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says e.g., not limited to those, but we should prefer those headings. It says "include a section ONLY when the posting has real, specific content for it". So we could add additional sections like "About the Company" if we want, but better to stick to the given headings. However we need to preserve ALL substantive information; we cannot drop company mission etc. So we need to include them somewhere. We could put them under About the role as prose, as that section is about the role and company. Or we could create a separate section like "About the Company" but that's not in the list; but the instruction says use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). The "e.g." implies those are examples, not exclusive. So we could add other headings if needed. But to be safe, we can include company info under About the role. Thus About the role heading will contain paragraphs about company mission, vision, values, awards, and about the position. We'll need to avoid repeating the job title as heading; we are not. Now produce HTML fragment:

    About the role

    ... combined prose ...

    Then

    Responsibilities

    ...

    Qualifications

    ...

    Skills

    ...

    Benefits

    ...

    Pay

    ...

    Schedule

    ...

    Make sure no extra whitespace issues. Now craft the prose for About the role: combine About The Company, Mission, Vision, Values, Awards and Recognition, About The Position. Let's write: HNN Communities is a privately held and owner-operated professional property management company that specializes in managing multifamily and mixed-use properties throughout Washington State. Our mission is to be a great company that provides outstanding housing, emphasizing common sense in investment property management. We achieve performance standards that balance short-term return on investment with long-term housing preservation and value, nurturing a reputation of excellence in our communities, operations, and within ourselves. We promote healthy communication, productive teamwork, integrity, and professionalism, fostering an innovative work environment where inclusivity is paramount. Join us as we empower our employees to lead with kindness and compassion to provide exceptional housing. We offer competitive pay, robust benefits, professional training and development, growth opportunities, and a positive work culture. If you're seeking a positive career change, life truly is better here at HNN! Devco Residential Group’s mission is to develop, construct and manage high-quality multifamily housing that provides stability, fosters growth and delivers long-term value to our residents and stakeholders. DevCo’s vision is to be a leading developer, builder and manager of quality multifamily housing throughout the western US. Values: Quality: We deliver excellence in every aspect of our work. Commitment: We honor our promises with unwavering dedication. Teamwork: We achieve more together through collaboration and respect. Integrity: We uphold the highest ethical standards in all we do. Awards and Recognition: Emerald Award 2024 – New Affordable Development of the Year. HNN Communities is honored to be the recipient of the prestigious Emerald Award for New Affordable Development of the Year in 2024. This esteemed accolade recognizes our dedication to providing outstanding affordable housing and our commitment to creating communities that thrive. The Assistant Community Manager is responsible for assisting in the day-to-day operations of the assigned community and supporting the Community Manager to ensure optimum performance of the community in areas including leasing and marketing, compliance, accounting, and resident satisfaction. Successful candidates in this role will have tax credit housing experience. That is a long paragraph but okay. Now Responsibilities list items: need to capture each bullet from "Job Responsibilities". Let's extract: - Assist the Community Manager in all aspects of daily operations for your community. - Perform assigned accounting tasks including collecting and posting rent, fees, and other payments as well as processing month end, move-ins, move-outs, and zero receipts in a timely manner. - Work effectively with the Accounting Department to resolve accounting issues and errors. - Keep Yardi and associated resident management software up to date including rent charges, occupants, lease dates and other data in a timely manner. - Support the overall marketing and leasing efforts of the community including social media engagement, reputation management, advertising, marketing collateral, curb appeal and pricing. - Successfully engage with prospective residents through the company’s lead management software, email and phone calls, appointments, and follow-up communication. - Lease and tour apartment homes, guiding new residents through the application, tax credit and move-in process. - Assist with administration of all lease agreements and addendums, renewals, prospect screening processes, and legal notices while ensuring accuracy and compliance. - Respond to resident questions, concerns, and requests in a timely manner, and take appropriate action to resolve and address service issues. - Work effectively with Resident Relations to deescalate and resolve concerns. - Provide excellent customer service to all residents, prospects, and guests. - Participate in the success of all resident events, community programing and local/non-profit programs. - Assist the Community Manager with compliance requirements of the tax credit program as it relates to the community including monitoring rents, new move-ins and re - certifications. - Work effectively with the Compliance Department regarding tax credit paperwork, calculations, re-certifications, and reporting. - Act as the onsite supervisor in the absence of the Community Manager. - Submit reporting as directed by the Community Manager, adhering to company deadlines. - Consistently maintain contact and collaboration with the Community Manager through effective and timely communication. - Alert the Community Manager immediately with concerns regarding employees, the community, or the neighborhood/market. - Understand company operation guidelines, properly document all injuries and incidents, and report them to the Community Manager in a timely manner. - Maintain a positive relationship with local housing authorities and agencies. - Assist in the implementation of new systems, programs and procedures as directed by the company. - Effectively and appropriately use company technology and software. - Follow, support, and enforce company policies and procedures. - Work collaboratively and respectfully with peers, other team members and departments. - Continually seek out training opportunities and stay up to date on industry/legal trends and changes. Now Qualifications list items: from Qualifications section: - Minimum 2 years of experience in property management, including sales/multi-family leasing. - Strong operational background and leasing skills required. - Prefer prior accounting or bookkeeping experience. - Thorough knowledge of Federal Fair Housing and other applicable local, state, or federal regulations. - Knowledge of Section 42 LIHTC program and associated compliance processes preferred. - Proficient using MS Office Suite (Word, Excel, PowerPoint, and Outlook). - Experience using property management software, preferably Yardi. - Excellent written and verbal communication skills. - High school education