Assistant Community Manager - Regency Park

What You’ll Get To Do

• Process recertifications in accordance with HUD requirements, Section 42 of the IRS and Community Realty Management Procedural Manuals.
• Maintain and update resident files in accordance with CRM Residential procedures.
• Aid the Leasing Agent during showings of ready apartments.
• Interview applicants, send out necessary forms for income verification, and process application packages for approval while informing new applicants of residency requirements.
• Aid with scheduling appointments including interviews, lease signings for move-ins, and incoming phone calls.
• Handle incoming mail, purchase office supplies, and process purchase orders for payment in the absence of the Property Manager.
• Maintain an inventory of required forms and keep them updated according to Community Realty Management instructions.
• Aid the Community Manager with program activities and/or Resident Meetings.
• Collect and process all payments for rent, late charges, damages, late fees, and other approved charges. Ensure actions are taken within the timeline, including legal proceedings for non-payment.
• Responsible for daily deposits of rents and faxing required documentation to the Accounts Payable. Ensure the accuracy of the rent rolls.
• Maintain daily filing of all personal correspondence or resident’s files.
• Monitor the office and maintenance staff in the absence of the Community Manager.
• Refer residents, as necessary, to other agencies offering assistance.
• Develop and implement a continuing program of activities with and for apartment residents, including special events and ongoing instructional and recreational activities, such as the Neighborhood Network Center.
• Supervise Leasing/Administrative Assistant and monitor various reports for timeliness and efficiency.
• Submit timely and accurate reports to CRM Residential such as Weekly Activity Reports, Time Sheets, Collection Activity Report, Recert Report, etc.
• Assist in month-end closing by following checklists provided by CRM Residential. Review the accuracy of the monthly reports.
• Affirm that timelines are followed and that letters to delinquent residents are processed and mailed in accordance with the timeline.
• Attend training as requested by CRM Residential.

Requirements

• High School diploma or equivalent
• 3 years of experience in property management or real estate
• Excellent written and verbal communication skills
• Strong organizational and project management skills
• Section 8
• Some supervisory experience
• Ability to work independently and as part of a team
• Passion for building and engaging communities
• Valid driver's license and reliable transportation
• Prior training in budget preparations and analyzing reports, marketing, and human resource management is preferred

About CRM Residential

CRM Residential is an award-winning full-service property management company which professionally manages 11,000+ apartments valued in excess of one billion. We are exclusively third-party so there is no conflict of interest between the properties that we manage for our clients and our own properties, because we do not own any properties. Our focus is dedicated to our clients.

We are an equal opportunity employer and welcome applicants from all backgrounds to apply. If you have a passion for office work and a desire to work for a reputable company, we encourage you to apply for this exciting opportunity.