ASSISTANT CASE MANAGER, DRC

Benefits Information

• Paid Time Off
• Paid Holidays
• 401(k) Matching
• Health Insurance
• Vision Insurance
• Life Insurance
• Health Savings Account
• Tuition Reimbursement
• Employee Discount
• Reduced Tuition Rates
• Disability Insurance
• Employee Assistance Program
• 401(k)
• Pet Insurance
• Dental Insurance
• Paid Training
• Flexible Spending Account

Responsibilities

• Greets participants entering the facility.
• Completes drug screens according to assigned random schedule for each participant check-in.
• Performs breath analysis on each participant who enters the facility for any purpose and provides a written or computerized result.
• Completes initial intake process with participants to completion, including intake paperwork, input into Company database and assignment of groups and other services.
• Provides general office administration duties including answering phones.
• Provides general customer service to all who enter the facility, including participants, customers and the general public.
• Affords assistance to Case Managers with case coordination, communication with appropriate agencies and preparation and distribution of reports.
• Affords assistance in managing a participant caseload using the Principles of Effective Intervention (What Works).
• Conducts risk/need assessments and creates individual treatment plans for each assigned participant.
• Mets regularly with participants and documents participants’ progress or regress in Company database.
• Facilitates evidence-based CBT programs and other life skills programs to participants in groups each week.
• Documents participants’ attendance, participation and progress in Company database.
• Develops and monitors the participant’s progress relative to their CMP through all phrases of the program.
• Files, prepares charts and performs data as assigned.
• Makes participant payments, posts payments on Company database, and makes daily cash deposits.
• May be responsible for office opening and closing procedures.
• May be responsible for installing and removing electronic monitoring equipment on participants and forwarding documentation to the appropriate agencies and the Company monitoring center.
• Moves participants to the center, community service events, job fairs, employment centers, clinics, using a Company vehicle.
• Maintains electronic home monitoring (EHM) equipment.

Qualifications

• High school diploma required.
• College coursework in Human Services or business discipline preferred.
• Minimum of six months experience in Human Services field with direct participant services preferred.
• Minimum of six months experience working with minority populations preferred.
• Effective communication skills with internal and external contacts at all levels.
• Good organizational skills and attention to detail.
• Solid computer skills and proficiency with MS Word and Excel.
• Basic database skills.
• Basic math skills.
• Bi-lingual (English/Spanish) skills, preferred.
• Ability to work with computers and the necessary software typically used by the department.