Assistant Branch Manager I, Fox Chapel

Essential Functions

• Lead the branch’s development of new customer relationships by greeting customers in the branch, scheduling appointments with leads, and conducting outbound calling efforts.
• Assume a leadership role while motivating and holding team members accountable, assist Branch Manager in evaluating team member performance.
• Aid the team in all areas of branch operations including branch audits, security, and scheduling.
• Make sound, balanced decisions that prioritize risk management, profitability, and customer satisfaction in each transaction.
• Show arithmetic skills to count money accurately.
• Show computer literacy to access account information and process transactions.
• Develop a thorough knowledge of Bank products and guidelines by attending the required classes.
• Maintain a professional appearance and conduct yourself in a professional manner at all times.
• Maintain the highest level of professional integrity and ethics.

Education and Experience Requirements

• Bachelor’s Degree with one year demonstrated track record of achieving sales goals is required.
• Will consider High School Diploma/GED with five years demonstrated track record of achieving sales goals.
• Retail Banking experience preferred.
• One year of managerial or supervisory experience is required.
• Ability to travel as needed to training.
• A valid driver’s license and access to a reliable vehicle is required.

Skills

• Consultative sales methodology
• One-on-one coaching sessions
• Performance accountability
• Proactive customer relationship initiatives
• Branch operations management
• Customer satisfaction prioritization
• Arithmetic accuracy
• Computer literacy
• Product knowledge acquisition
• Professional appearance and conduct
• Professional integrity and ethics

Benefits

• Comprehensive retail training program

Pay

• Commensurate with experience

Schedule

• TBD