Assistant Banquet Manager | Full-Time | St. Charles Convention Center

About the Venue

The St. Charles Convention Center is the finest full-service convention center in the Greater St. Louis metropolitan area. Containing over 154,000 square feet of flexible meeting space, including 83,000 square feet of exhibit space, the SCCC is the perfect place for events up to 3,000 attendees. Located mere minutes away from St. Louis Lambert International Airport, the St. Charles Convention Center is surrounded by multiple hotels, Historic Main Street, and the Streets of St. Charles, giving versatility to your commute and experience at St. Charles Convention Center.

St. Charles Convention Center's parent company, Oak View Group, is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Responsibilities

• Assists in the overall effective management of Catering and Concessions operations.
• Assist with interviewing, hiring, training, and ongoing management of department employees
• Maintains compliance with all alcohol service policies.
• Makes sure alcohol service is fully compliant with policies during events.
• Monitors product quality and ensures high levels of guest service.
• Manages catered events from setup to teardown, including communication with hourly staff, culinary staff, and guests.
• Evaluates and recommends ways to increase over-the-counter sales.
• Maintains quality control on all food products.
• Supervises the management of liquor, beer, wine, and non-alcoholic beverages for catering and concessions.
• Fulfills food and beverage recordkeeping and administrative duties for banquets, bars, and retail operations.
• Coordinates, completes, and documents monthly inventories.
• Maintains stock of dry goods for service in catering and concessions.
• Provides excellent customer service assistance to internal and external clients.
• Exemplifies SCCC and OVG customer service principles.
• Performs other duties as assigned.

Qualifications

• Valid Food Handler’s certificate.
• Valid Alcohol Service Permit.
• Basic computer proficiency: Microsoft products, to include Excel, Word, and Outlook.
• Working knowledge of Point of Sale (POS) systems.
• Cash handling abilities and basic math skills.
• Ability to work a variable work schedule (including evenings and weekends, as required).
• Good verbal and written communication skills.
• Demonstrated ability to function in a fast-paced, high-pressure environment.
• Experience in public facilities highly preferred.
• Ability to think creatively.
• Constantly aware of and able to promptly react to changing events, such as staff or supply shortages.
• Clear and concise communication and strong interpersonal skills.
• High school diploma or equivalent GED.
• Equivalent experience may be substituted.
• Nationally recognized, advanced food service sanitation training course certification.