ASSET PROTECTION/SAFETY INVEST-34.5 hours weekly+Benefits available, Medical, dental, vision, 401K , paid time off (sick leave/Annual leave

Duties and Responsibilities

• Maintains surveillance throughout Navy Exchange facilities to identify and detect suspicious activity.
• Utilizes various surveillance techniques including overt and covert Closed Circuit Television systems.
• Detains individuals suspected of shoplifting and investigates other suspected incidents of fraud, waste, and abuse as directed.
• Prepares case reports, investigative notes, and processes evidence in accordance with NEXCOM LPS standards.
• Conducts audits as directed by the Loss Prevention Safety Manager or Supervisor of cash registers, cash offices, retail inventory controls, and service operations.
• Conducts investigative research of cash variances and suspicious register transactions using ASPECT Point of Sale Exception Reporting Systems and other investigative tools.
• Conducts accident investigations involving associates and customers in accordance with prescribed NEXCOM guidelines, including report writing and obtaining photographic evidence as necessary.
• Maintains absolute confidentiality of all investigative research and case information.
• Maintains physical security of Navy Exchange facilities adhering to site-specific Opening/Closing procedures, Key Controls, Electronic Article Surveillance policies, and Intrusion Detection System alarm controls and response procedures.
• Maintains fire safety controls and precautions by conducting inspections as directed of fire suppression systems, emergency equipment, and potential workplace hazards.
• Provides assistance to management during evacuations of Navy Exchange facilities and the implementation of mandated Force Protection Anti-Terrorist measures.
• Maintains records of Known Theft evidence, Lost Found programs, and Access Control policies specific to assigned Navy Exchange facilities.
• Assists and monitors the destruction and disposal of merchandise marked to zero in accordance with prescribed NEXCOM policies.
• Testifies as necessary in criminal and civil court proceedings, including Military Courts Martial and other military command disciplinary proceedings and administrative hearings.
• Maintains a professional image and demeanor in appearance and communications at all times.
• Maintains the department dress code as prescribed by the Loss Prevention Safety Manager or Supervisor based on assigned duties.
• Promotes and adheres to NEXCOM LPS programs such as Civil Recovery Y.E.S., for juvenile shoplifters, Code Adam, and the IDEAS Reward Program.
• Maintains a thorough knowledge of factors contributing to inventory shrinkage, specifically in High Shrink Departments, and current strategies in place to address shrinkage concerns.
• Assists as directed in the LPS training and awareness initiatives of NEX associates.

General Experience

• 1 year responsible experience in clerical office or retail sales store work which demonstrates the ability to perform satisfactorily in the position to be filled.

Specialized Experience

• 1 year experience demonstrating knowledge of general law enforcement methods and techniques or investigative type work involving the protection of property, equipment, or materials and person-to-person relationships in maintaining various rules and regulations.

Substitution of Education for Experience

• For 2 years experience, 1 year of academic study above the high school level with 6 semester hours in policy administration, police law, evidence, investigation, criminology, law enforcement, or similar subjects may be substituted for each year of experience.