ASSET PROTECTION/SAFETY INVEST (FULL-TIME w/BENEFITS) -MAIN STORE

Job Summary

Responsible for the protection of Navy Exchange assets through investigative strategies and the auditing of controls designed to prevent and minimize loss potential.

Duties And Responsibilities

• Maintains surveillance throughout Navy Exchange facilities, as assigned, to identify and detect suspicious activity contributing to both external and internal losses.
• Utilizes various surveillance techniques, including overt and covert Closed Circuit Television systems.
• Consistent with established NEXCOM Loss Prevention / Safety (“LPS”) policies, procedures and standards, detect and detain individuals suspected of shoplifting.
• Investigates other suspected incidents of fraud, waste and abuse, as directed.
• Prepares case reports, investigative notes, and processes evidence in accordance with NEXCOM LPS standards.
• Cleans up cash registers, cash offices, retail inventory controls, and service operations.
• Conducts audits, as directed by the Loss Prevention / Safety Manager or Supervisor, of cash registers, cash offices, retail inventory controls, and service operations.
• Conducts investigative research, as directed, of cash variances and suspicious register transactions utilizing ASPECT Point of Sale Exception Reporting Systems and the In-Store Processor, as well as other investigative tools.
• Conducts Accident Investigations involving associates and customers in accordance with prescribed NEXCOM guidelines, to include report writing and obtaining photographic evidence as necessary.
• Maintains absolute confidentiality of all investigative research and case information.
• Maintains physical security of NEX facilities, adhering to site specific Opening / Closing procedures, Key Controls, Electronic Article Surveillance policies, and Intrusion Detection System alarm controls and response procedures.
• Maintains fire / safety controls and precautions by conducting inspections, as directed, of fire suppression systems, emergency equipment, and potential workplace hazards.
• Provides assistance to management in evacuations of NEX facilities, and the implementation of mandated Force Protection / Anti-Terrorist measures.
• Maintains Known Theft evidence, Lost & Found programs, and Access Control policies specific to the assigned Navy Exchange facilities.
• Assists and monitors the destruction and disposal of merchandise “marked to zero” in accordance with prescribed NEXCOM policies.
• Testifies, as necessary, in criminal and civil court proceedings to include Military Courts Martial and other military command disciplinary proceedings and administrative hearings.
• Adheres to prescribed work schedules, as determined to be in the best interest of the NEX.
• Maintains a professional image and demeanor in appearance and communications at all times.
• Maintains the department dress code, as prescribed by the Loss Prevention / Safety Manager or Supervisor, based on assigned duties.
• Promotes and adheres to NEXCOM LPS programs such as: Civil Recovery, Y.E.S. for juvenile shoplifters, Code Adam, and the IDEAS Reward Program.
• Maintains a thorough knowledge of factors contributing to inventory shrinkage, specific High Shrink Departments and current strategies in place to address shrinkage concerns.
• Assists, as directed, in the LPS training and awareness initiatives of NEX associates.
• Performs other related administrative investigative duties as assigned.

General Experience

• 1 year responsible experience in clerical office or retail sales, store work of any kind, which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled.
• AND Specialized Experience: 1 year experience which clearly demonstrated that the applicant posses a knowledge of general law enforcement methods and techniques or experience in investigative type work, which included the protection of property, equipment, or materials and person-to-person relationships in maintaining various rules and regulations.

Substitution of Education for Experience

• For (2 years experience) 1 year of academic study above the high school level which included 6 semester hours in policy administration, police law evidence investigation, criminology, law enforcement, or similar subjects may be substituted for each year of experience.