Asset Protection Agent - Seattle

About the role

The Asset Protection Agent is responsible for assisting the Area Asset Protection Manager with Loss Reduction, Security, and Safety related issues at an assigned location or geographic area. At the direction of the Asset Protection Manager, Agents actively seek to prevent loss of organizational assets from both internal and external causes.

Responsibilities

• Develop and maintain effective working relationships with other stakeholders inside and outside the company.
• Consistently demonstrate excellent verbal and written communication skills.
• Demonstrate sound decision making skills and consistently demonstrate the ability to remain calm under stressful conditions.
• Effectively protect the company from losses due to external and internal causes.
• Effectively utilize CCTV, sales floor activities, and other tools to identify, monitor, and deter shoplifters, ticket-switchers, and others in a safe, legal and ethical manner.
• Write and submit clear and concise reports no later than 24 hours following incidents.
• Promptly report any non-productive detentions to the assigned Area Asset Protection Manager.
• Appropriately respond to duress, fire or burglar alarms as requested.
• Conduct and document assigned operational compliance and safety audits in a timely manner.
• Absolutely assist with the installation, maintenance, and troubleshooting of CCTV, Alarm, and Access Control equipment.
• Uphold safe work practices in support of a safety culture through awareness and observation; train and educate employees of safety requirements; reports any potential hazards or accidents.
• Other duties as assigned.

Requirements

• Education And Experience: High School diploma or equivalent. Some college or verifiable advanced security training preferred. Prefer at least 2 years of recent plainclothes Asset Protection experience detecting and preventing theft and fraud.
• Specific Skills/Knowledge/Licenses: Loss Prevention Qualified (LPQ) or within 6 months of hire or Associates degree in Criminal Justice plus 1 year of relevant experience. 1st Aid/CPR certified within 6 months. Must have valid Washington Driver’s license and proof of insurance along with good driving record.
• Computer/Technology Skills: Proficient knowledge with Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams).
• Physical Abilities: While performing the duties of this job, the employee will be required to lift and carry 20-30 pounds; have developed fine motor control (grasp, handle, manipulate objects with fingers); standing for long periods, frequent bending, kneeling, reaching, stooping, squatting, pushing; climbing ladders; able to travel across a variety of surfaces (stairs, ramps, uneven terrain). Ability to operate computer systems.
• Essential Mental/Sensory Abilities: Interpreting and analyzing data, Problem Solving, Time management, Negotiation skills, Strong written and verbal skills, Creating written communication, Prioritization, Attention to detail.