Asset Protection Agent

Duties And Responsibilities

• Supervise customer activities in any assigned Goodwill locations to identify potential theft through floor in-store or field surveillance equipment.
• Complete every investigation report and incident, along with the entire paperwork associated with theft.
• Maintain documentation of all Asset Protection activities.
• Conduct audits of any Goodwill location to identify external and internal fraud.
• Initiate external and internal investigations based on the above audit outcomes and obtain information from floor personnel.
• Ensure all responsibilities are completed daily, weekly, and monthly.
• Interact with store management to support them in understanding the Asset Protection department.
• Maintain professional and amiable relations with local law enforcement agencies to obtain assistance as needed.
• Supervise and protect store assets, property, clients, and employees by utilizing precise investigative methods.
• Enforce all security conditions, rules, and regulations at all assigned Goodwill locations.
• Ensure Goodwill’s locations and employees comply with company policies and procedures.
• Aid the department in every aspect related to Asset Protection.