Asset Preservation Coordinator II-Onsite

About the role

Monitor the performance of the property preservation vendor(s) to ensure properties collateralizing delinquent loans are being maintained in accordance with investor/insurer guidelines. In addition, ensure the system of record accurately reflects work activities performed during the Default cycle to meet monthly investor reporting requirements. Preservation includes ensuring the timely ordering of inspections per investor requirements; the timely payment of invoices for claim filing purposes; and ensuring the system of record accurately reflects inspection results.

Responsibilities

• Review Property Preservation Queue daily for new tasks based off of maintenance needed at vacant properties.
• Monitor property preservation tasks for first time vacancy letters to the customers, ordering the securing of properties and sending change of risk letters to hazard insurance company.
• Work with the escrow department to ensure cancelled policies receive force placed insurance, maintain a report for tracking these accounts.
• Review over-allowable estimates from property preservation company and obtain appropriate investor/insurer approval to make repairs to the property.
• Review property preservation company invoices to ensure that the charges are correct for the work completed.
• Review mail with code violations and work with property preservation company to ensure our collateral is protected.
• Develop an extensive knowledge of all investor/insurer guidelines for all aspects of mortgage loan default.
• Work with city, county, attorneys and/or other government officials and offices on any issues of code violations at a property.
• Refer damaged properties to hazard claim vendor for review for insurable damage.
• Follow up with the hazard claim vendor and escrow department for claim information.
• Follow up for claim payment and repair of the properties.
• Contact with investors/insurers regarding distressed properties and the claim as needed.

Minimum Knowledge, Skills And Abilities Required

• High school diploma.
• 3 years of servicing experience (mortgage).
• Ability to research and recognize problems.
• Good organization skills.
• Strong communication skills.
• PC experience to include advanced Excel, Word and Access.