Assessment Data Analyst & Technology Coordinator

Marshall University is a public comprehensive university with a rich history as one of the oldest institutions of higher learning in West Virginia. Founded in 1837 and named after Chief Justice John Marshall, the university advances the public good through innovative, accredited educational programs. Located in downtown Huntington, West Virginia, with additional locations in South Charleston, Point Pleasant, Teays Valley, and Beckley, Marshall University is committed to offering high-quality, affordable education and fostering a diverse, inclusive community.

About the role

This position supports maintenance and reporting from databases in support of accreditation and assessment efforts of the College of Education and Professional Development.

Responsibilities

• Collect, enter, organize, analyze, and maintain assessment, program, and student data to support accreditation, program review, strategic planning, and college-wide continuous improvement initiatives.
• Maintain assessment records, electronic documentation, and supporting evidence for accreditation and institutional reporting.
• Support COEPD data systems by maintaining candidate records, clinical experiences, key assessments, evaluations, and program completion data.
• Compile, verify, and report educator licensure, certification, and other required state and federal reporting data.
• Design and administer surveys and other data collection tools; prepare reports, dashboards, and data visualizations using Microsoft Excel, Power BI, and related business intelligence tools.
• Provide technical assistance to faculty and staff on assessment systems, reporting tools, educational technology applications, and data management processes.
• Monitor classroom technology, software applications, and instructional technology resources while collaborating with University IT to troubleshoot issues and support technology initiatives.
• Develop and maintain college, department, and program websites, ensuring content is accurate, accessible, and consistent with university branding.
• Support digital communications, online forms, event technology, documentation, and other operational activities that contribute to the effective operation of the college.
• Develop a clear understanding of COEPD departments, degrees, and programs.
• Perform other related duties as assigned.

Requirements

• Bachelor’s degree in Educational Technology, Information Systems, Data Analytics, or a related field.
• Proficiency with Microsoft 365 applications, including Excel, Word, Outlook, Teams, and other productivity software.
• Strong analytical, organizational, communication, and problem-solving skills.
• Demonstrated attention to detail with the ability to maintain accurate electronic records and manage multiple priorities.
• Ability to learn and effectively use assessment platforms, reporting software, website content management systems, and emerging technologies.

Preferred Qualifications

• Experience creating reports, dashboards, and data visualizations using Microsoft Power BI, Tableau, or similar business intelligence tools.
• Familiarity with educator preparation programs, accreditation processes, or assessment platforms such as Watermark, Anthology Portfolio (formerly Chalk & Wire), Tk20, or similar systems.
• Experience with SharePoint, Forms, website content management systems, and providing technology support.

Benefits

• Work week of 37.5 hours with almost two weeks off for Winter Break in December.
• 13 paid holidays per year.
• Annual and sick leave: Classified Staff, Non-Classified Staff, and 12-month Faculty earn up to 24 days of annual leave per year (max 360 hours) and up to 18 days of sick leave per year.
• Health insurance through West Virginia Public Employees Insurance Agency (PEIA) with seven health benefit plans.
• Educational/tuition benefits for regular employees (after probationary period) and their dependent children.
• Retirement plans through Teachers Insurance and Annuity Association (TIAA); full-time benefits-eligible employees must participate in the mandated retirement plan (401(a)).
• Basic term life insurance ($10,000) at no cost; optional life insurance coverage available with pre-tax earnings.
• Wellness programs, including care management programs and the Pathways to Wellness program.

Pay

Salary range: $44,918 - $58,393 (commensurate with experience and internal equity).