Army Account Manager - Eastern U.S & Europe

About the role

We are looking for an Account Manager to drive revenue growth and account penetration into the US Army operational community and end-users in Europe and the Eastern United States for our Tactical Communications products.

Responsibilities

• Increase revenue and gross margin for a portfolio of PacStar products into the Army or other accounts as assigned within the territory
• Owns sales process from prospecting to closure
• Establish a trusted partner relationship with customer at all influence and decision-making levels
• Drive the sales of selected PacStar manufactured products/services, integrated solutions, and selected manufacturers' products/services, through advanced solutions selling techniques
• Develop strategic account plans and drive the strategies through tactical implementations and effective communications with the PacStar Inside Sales group and support engineering and customer service personnel and organizations
• Manage accounts and transactions across multiple customer locations and operating organizations within the territory
• Work closely with the PacStar Army team to ensure effective nationwide account management, where appropriate
• Provide account leadership on the development of responses to RFP's, RFI's, and unsolicited proposals
• Stay abreast of developing and leading-edge solutions, products and services
• Provide responsive, timely and thorough resolution of customer escalations
• Implement strategic and consultative selling methodologies to drive revenues
• Conduct regularly scheduled territory /account reviews with Sales Management
• Provide timely and accurate account status reports, forecasts, and business plans to sales leadership and operational teams as required
• Travel regularly within your territory establishing a schedule of sales calls to existing and new customers
• Involvement in account-specific Trade Shows and other functions deemed to be in the best interest of developing business within your account plan

Requirements

• 5+ years' successful sales and account management experience selling into Federal/DoD accounts, preferably the United States Army
• Direct Army experience in communications (ie served in US Army) can substitute for selling experience
• Proven track record of quota achievement and / or successfully meeting mission requirements is required
• Working knowledge of Federal contracting processes
• Experience either working with / or selling ROIP, network and security products
• Working knowledge of voice, network, data, security products and solutions
• Excellent verbal, written, presentation and interpersonal skills
• Strong organizational and negotiation skills
• Able to work well with the team
• Sound decision making and problem-solving capabilities
• Able to present professional image of self and Company
• Able to handle customer inquiries and escalations professionally
• Thorough knowledge of computer and related business applications including MS Office
• Valid driver's license, current auto insurance and reliable vehicle as required by transportation needs of the market
• Able to travel 50% of the time

Qualifications

• Ability to obtain a US DoD SECRET Clearance

Skills

• Business acumen
• Strategic account planning
• Advanced solutions selling techniques
• Effective communication
• Customer relationship management
• Account management
• Project management
• Problem solving
• Teamwork

Benefits

• Paid Time Off
• I 401K with Employer Match and Profit Sharing
• Health and Wellness Benefits
• Learning and Development Opportunities
• Referral Program
• Competitive Pay
• Recognition
• Employee Stock Purchase Plan
• Inclusive & Supportive Culture