Armed Security Officer (87273)

Location: Miami, FL

About the role

As a member of our security team, you will play a crucial role in ensuring the safety and security of our customers, employees, and merchandise. This is a 100% field-facing position with heavy public contact, including potentially dangerous or suspicious individuals.

Responsibilities

• Patrol floor and parking/outdoor areas to deter theft, vandalism, and other criminal activity.
• Monitor CCTV systems to identify any suspicious behavior or security threats.
• Provide assistance to customers and employees as needed, including responding to medical emergencies or customer disputes.
• Enforce policies and procedures to maintain a safe and orderly environment.
• Work closely with store management and local law enforcement agencies to address security concerns and incidents.
• Complete detailed incident reports documenting any security-related incidents or activities.
• Participate in ongoing training and development programs to enhance security knowledge and skills.
• Provide security field operations in a proactive, effective manner with an emphasis on customer service.
• Maintain engagement on security priorities at all times.
• Provide effective responses to security-related activities, incidents, inquiries, suspicious circumstances, and emergencies.
• Coordinate with Security Leadership on expectations, priorities, and implement solutions as needed.
• Ensure all security assignments are executed at all times.
• Coordinate and communicate effectively with the leadership on site.
• Line management—blocking off hazardous areas, directing traffic.
• Create professional, well-written incident reports for all security incidents.

Work Environment

• Ability to prioritize work in a fast-paced organization, coordinating and managing multiple tasks.
• Demonstrated ability to ensure compliance of standards and training.
• Strong strategic, analytical, problem-solving, and critical thinking skills.
• Ability to work in a fast-paced team-oriented environment.
• Ability to work at times with minimal supervision.
• Excellent written and verbal communication skills, allowing for effective communication with all levels.
• Position operates in client sites which could be indoors or outdoors.
• Requires prolonged standing and walking in the performance of daily security activities.
• Work various shifts and holidays as assigned.

Requirements

• High School Diploma, with some college credits (preferably bachelor’s degree), or equivalent combination of education and work experience.
• Minimum of 5 years’ experience in security, customer service, or a closely related role.
• Strong computer and systems skills, including office software, access management, CCTV, alarm systems, and incident reporting.
• Must be 21 years of age.
• Valid Driver’s License.
• Valid D & G Security License.
• Speak, read, and write English.
• Must possess above-average computer skills and hold all necessary and required licenses, permits, and certifications required by the assignment to perform security officer duties.
• Pass a background check.
• Pass a 5-panel drug test.
• CPR Certification preferred.

Skills

• Strong communication and interpersonal skills.
• Ability to remain calm and composed in stressful situations.
• Excellent observational skills and attention to detail.
• Flexibility to work a variety of shifts, weekends, and holidays.

Benefits

• Recognition and Reward Programs.
• Training and Career Development.
• Medical and dental benefits.
• Holidays, vacation, and sick leave.
• 401(k) retirement plan.
• Uniform and equipment provided.
• Additional benefits vary depending on position.

Inter-Con Security Systems, Inc. is passionate about hiring veterans and provides equal employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups.