Armed Contract Security Officer - Cumberland City, TN

About the role

Guards industrial or commercial property against fire, theft, vandalism, and illegal entry.

Responsibilities

• Follow assigned post orders, both general and specific.
• Apply use-of-force rules based on the situation; employ graduated force only as necessary to subdue or detain.
• Patrol buildings, grounds, docks, logging camps, or work sites.
• Patrol lobbies, corridors, and public rooms; confer with management; interview guests and employees; interrogate persons to detect infringements and investigate disturbances, complaints, thefts, vandalisms, and accidents.
• Detect fires, unsafe conditions, and missing or inoperative safety equipment.
• Examine doors, windows, and gates to verify they are secure.
• Set and adjust thermostatic controls to maintain specified temperatures.
• Inspect equipment and machinery for signs of tampering.
• Register at watch stations to record inspection times.
• Record property damage, unusual occurrences, and equipment malfunctions for supervisory staff.
• Report fire hazards, leaking pipes, unlocked security doors, and other irregularities.
• Warn violators of rule infractions (loitering, smoking, forbidden articles) and apprehend or expel persons engaging in suspicious or criminal acts.
• Notify staff of persons with questionable reputations.
• Regulate vehicle and pedestrian traffic at plant entrances to maintain orderly flow.
• Drive radio-equipped vehicle through client’s establishment to check alarms and locate sources.
• Sound alarms or call police/fire departments in case of fire or unauthorized persons.
• Assist management and enforcement officers in emergencies.
• Contact supervisor by radio or telephone to report irregularities and obtain further instructions.
• Write investigation and automobile usage reports.
• In the event of an active shooter, respond by moving toward shots fired to effectively neutralize the threat.

Competencies

• Problem Solving – Identifies and resolves problems promptly; gathers and analyzes information; develops alternative solutions; works well in group problem-solving; uses reason even with emotional topics.
• Technical Skills – Assesses own strengths and weaknesses; pursues training; builds knowledge and shares expertise.
• Customer Service – Manages difficult customer situations; responds promptly; solicits feedback; meets commitments.
• Interpersonal Skills – Focuses on solving conflict; maintains confidentiality; listens without interrupting; keeps emotions under control; remains open to new ideas.
• Oral Communication – Speaks clearly and persuasively; listens and clarifies; participates effectively in meetings.
• Written Communication – Writes clearly and informatively; edits for spelling and grammar; presents data effectively.
• Teamwork – Balances team and individual responsibilities; gives and welcomes feedback; builds positive team spirit.
• Diversity – Demonstrates knowledge of EEO policy; shows respect for cultural differences; promotes a harassment-free environment.
• Ethics – Treats people with respect; keeps commitments; works with integrity; upholds organizational values.
• Organizational Support – Follows policies; completes tasks correctly and on time; supports organizational goals and values.
• Judgement – Makes timely decisions; exhibits sound judgement; includes appropriate people in decisions.
• Professionalism – Acts tactfully under pressure; treats others with respect; accepts responsibility.
• Quality – Demonstrates accuracy; looks for ways to improve; applies feedback; monitors own work.
• Safety and Security – Observes safety and security procedures; reports unsafe conditions; uses equipment properly.
• Adaptability – Adapts to changes; manages competing demands; deals with frequent change or unexpected events.
• Attendance/Punctuality – Is consistently at work and on time; ensures coverage when absent; arrives on time for meetings.
• Dependability – Follows instructions; takes responsibility; keeps commitments; completes tasks on time.
• Initiative – Volunteers readily; seeks increased responsibilities; takes independent action; looks for opportunities.

Qualifications

• Three years of security experience within the past five years, or
• Three years of military or National Guard (active duty or reserve), or
• Associate’s degree or higher in a security-related or law enforcement-related field, or
• Successful completion of a police officer’s basic training academy.
• Candidates without one of the above may be considered with equivalent education and/or experience and special approval.

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos in English.

Mathematical Skills

Ability to calculate figures and amounts using basic addition, subtraction, multiplication, and division with accuracy.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions in written, oral, or diagram form; ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills

Some posts may require familiarity with Internet programs, word processing software, or other software as required.

Certificates, Licenses, Registrations

• CPR/AED/First Aid Certification.
• Current/valid state driver’s license.
• Where applicable: State Security Officer License; Certification in the use of weapons; State Armed License if required.
• Vehicle operators must be at least 25 years of age and have a driving record with no more than one moving violation.
• Ability to pass a drug screen and criminal background check.

Other Qualifications

• Must undergo and pass an approved physical evaluation showing good physical condition, appropriate endurance, and ability to protect self and others.
• Annual physical abilities assessment required to confirm continued ability to perform essential tasks (frequent walking, standing, lifting, climbing, responding to emergencies, operating security equipment).

Work Environment

The noise level in the work environment is usually moderate.