Area Teller Specialist

About the role

As an Area Teller Specialist at Associated Bank, you will provide exceptional service while helping customers complete their banking transactions accurately and efficiently. You'll support multiple branch locations within the market, ensuring smooth operations and delivering a consistent customer experience. This role offers opportunities to expand your banking knowledge, strengthen customer relationships, and grow your career within Associated Bank.

Responsibilities

• Deliver friendly, accurate, and efficient service during customer banking transactions.
• Identify customer needs and refer opportunities to banking partners for additional financial solutions.
• Support teller operations and help maintain operational excellence across branch locations.
• Educate customers on available banking products, services, and digital banking capabilities.
• Resolve customer questions and concerns to ensure a positive banking experience.
• Process transactions in compliance with bank policies, procedures, and security standards.
• Service vault, ATM, and night deposit operations as assigned.
• Travel regularly to support staffing and operational needs across multiple branches within the district.

Requirements

• A high school diploma or equivalent.
• 2+ years of teller experience or equivalent cash-handling experience.
• Strong customer service, communication, and operational skills.
• Reliable transportation and the ability to travel between multiple branch locations as needed.

Preferred Experience

• Supporting operations across multiple branch locations.
• Experience identifying customer needs and making service or product referrals.

Qualifications

• Ability to work independently and as part of a team.
• Knowledge of banking products and services.
• Basic computer skills, including proficiency with Microsoft Office.

Skills

• Excellent interpersonal and communication skills.
• Attention to detail and accuracy in handling cash and transactions.
• Ability to handle confidential information with discretion.
• Strong organizational and problem-solving skills.

Benefits

Associated Bank offers a comprehensive benefits package including:

• Retirement savings including both 401(k) and Pension plans.
• Paid time off to volunteer in your community.
• Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
• Competitive salaries with professional development and advancement opportunities.
• Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.
• Personal banking, loan, investment and insurance benefits.

Pay

The pay range for this role is $17.00 - $24.06 per hour.

Schedule

Hours may vary depending on branch needs.