Area Teller

About the role

Under direct supervision a Teller must demonstrate behaviors critical to ensuring exceptional member service by processing transactions based on member requests and building member relationships by offering products that would benefit them. A Teller must be active in branch success, including sales success, accountability, detail orientation, stress management, problem solving and good judgment, effective communication, teamwork, and initiative.

Responsibilities

• Respond to and resolve basic member needs
• Serve as Lobby Lead
• Process transactions (includes shared branching)
• Conduct system navigation
• Process and assist with account support (includes online and mobile banking)
• Manage and balance drawer
• Complete opening and closing procedures
• File required compliance reports (CTR, SAR, etc.)
• Adhere to all company policies, procedures and business ethics codes
• Complete required regulatory Training as assigned.
• Maintain strict adherence and compliance to all laws, rules, regulations and internal controls specific to your role, including but not limited to Bank Secrecy Act, Anti-Money Laundering, USA Patriot Act, OFAC and Fair Lending regulations.

Requirements

• High School Diploma or GED
• Six months or more of experience with cash handling, customer service, and working in a team environment
• Access to reliable transportation

Qualifications

• Basic understanding of products, services, financial center operations
• Strong ability to accurately handle and count cash
• Strong understanding of security and quality control policies
• Strong ability to provide exceptional member experience
• Strong ability to understand and adhere to financial institution compliance requirements

Skills

• Demonstrating Member Obsession
• Demonstrating Performance Excellence
• Demonstrating Innovation

Benefits

At UFCU, we are more than just a financial institution, and our people are more than just employees. We are dedicated to our purpose of empowering our Members to achieve financial success and build brighter futures.

Pay

Compensation is commensurate with experience.

Schedule

This position may involve periodic stressful conditions, occasional robbery exposure, and may occasionally require an adjusted work schedule, overtime, and evening/weekend hours.