Area Supervisor

About the role

The Area Supervisor plays a crucial role within the Store Leadership team at Ross, overseeing a specific area of the store and managing the general operations and supervision of the store. This position is vital for maintaining a safe, secure, and customer-friendly environment.

Responsibilities

• Maintain a safe and secure shopping environment by immediately correcting or reporting any unsafe conditions or practices to Store Leadership.
• Ensure proper merchandise presentation and maintain a clean work area at all times.
• Execute and supervise Company operational processes as needed.
• Manage the front-end operations, including training and coaching associates on cash registers, shortage control policies, and other front-end procedures.
• Supervise fitting rooms, ensuring their cleanliness and adherence to Company policy.
• Manage administrative duties as assigned by the Store Manager, including cash pulls, bank deposits, and payroll administration.

Qualifications and Special Skills Required

• Excellent verbal communication skills.
• Fluency in English.
• Prior customer service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations.
• Ability to work evenings and weekends.