Area General Manager
About the role
Aramark Student Nutrition provides food and nutrition services to over 350 school districts in the U.S., offering a variety of dining options including breakfast and lunch programs, after‑school snacks, catering, nutrition education and retail operations. As an Area General Manager you will plan, manage, and guide multiple contracted food service operations within an assigned portfolio of accounts to meet operating and financial goals, client objectives, and customer needs. The role provides leadership and operational oversight across multiple locations, ensuring consistent execution, client satisfaction, financial performance, and compliance with Aramark standards. This position partners closely with clients and site leadership teams to drive operational excellence and deliver results.
Responsibilities
- Leadership: Lead, develop, and support Food Service Directors, managers, and leadership teams across multiple accounts; provide operational expertise and hands‑on support; recruit, coach, and manage performance; promote a culture of accountability, safety, engagement, and continuous improvement.
- Client Relationships: Build and maintain strong client relationships across assigned accounts; identify client needs and communicate operational performance and solutions; ensure high levels of client, customer, and employee satisfaction.
- Financial Performance: Manage the financial performance of multiple food service operations, including revenue, labor, food cost, and profitability; partner with Finance to develop budgets, forecasts, and operational plans; analyze performance metrics and implement actions to achieve financial targets and contractual commitments.
- Operational Excellence: Oversee daily operations across multiple locations to ensure consistency in service, food quality, and execution; conduct regular site visits and operational reviews; implement process improvements that drive efficiency, productivity, and client satisfaction; ensure compliance with Operational Excellence standards and company initiatives.
- Compliance: Ensure compliance with all client requirements and local, state, and federal regulations; maintain adherence to food safety, sanitation, safety, and Aramark policies and procedures; ensure all required operational records and reports are completed and maintained.
Qualifications
- Bachelor’s degree preferred in Food Service Management, Hospitality, Business, Nutrition, or a related field.
- Prior K‑12/Student Nutrition experience strongly preferred.
- Experience leading multiple food service operations, accounts, or large‑scale service environments.
- Proven ability to lead through managers and develop high‑performing teams.
- Strong financial acumen, including budgeting, forecasting, and P&L management.
- Strong client relationship, communication, and problem‑solving skills.
- Experience in contract food service, hospitality, or related service industries preferred.
- Ability and willingness to travel throughout the assigned region/portfolio approximately 70% of the time to support operations, clients, and team development.
- Physical demands may include lifting, bending, pushing, pulling, and extended walking and standing; may require uniforms and/or personal protective equipment (PPE).
About Aramark
Aramark’s mission is rooted in service and united by purpose, striving to do great things for employees, partners, communities, and the planet. The company serves millions of guests daily through food and facilities in 15 countries. Aramark is committed to employee development, fostering talent, fueling passions, and empowering professional growth.