Area Director of Sales for DoubleTree by Hilton McLean Tysons, Courtyard by Marriott McLean Tysons
B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, with over 130 years of operation. The Hospitality Group operates a portfolio of more than 20 business-class hotels under top brands such as Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels, including The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are managed by a team of over 1,000 hospitality professionals.
About the role
As the Area Director of Sales, you will oversee the overall sales and marketing efforts for the DoubleTree by Hilton McLean Tysons, Courtyard by Marriott McLean Tysons, and Fairfield Inn & Suites by Marriott Herndon hotels. This position ensures effective operations of all meetings, adherence to health regulations and liquor laws, and the management of assigned staff to achieve financial results, guest satisfaction, and positive team member relations.
Responsibilities
- Sales: Develop, implement, and maintain a comprehensive business plan that defines hotel sales objectives and supports financial goals. Pursue business revenue goals and achieve Personal Performance Expectations for yourself and your team. Solicit transient, group, and extended-stay demand generators to capitalize on revenue opportunities. Proactively position and market the hotel using revenue/yield management to maximize profit. Advise and implement changes to sales and marketing efforts based on sales and guest feedback.
- Cost Control: Manage sales, marketing, and catering expenses to maximize profitability and increase return on investment. Ensure effective labor management through proper scheduling and monitoring. Follow procurement guidelines and apply sound business judgment. Prepare and manage the department budget. Maintain company assets within budget guidelines.
- People Management: Interview, hire, coach, discipline, and develop sales employees. Evaluate staff performance and take corrective action as needed. Motivate staff by setting goals, providing feedback, and recognizing achievements.
- Guest Service: Develop and maintain long-term, value-based client relationships to ensure guest satisfaction. Communicate client needs effectively to operational departments. Resolve complaints courteously and focus on service recovery. Train and model appropriate guest service standards.
- Technical Acumen: Utilize sales and catering tools/systems to accurately identify, report, forecast, and communicate sales data. Ensure data integrity by documenting information in Delphi daily. Use market intelligence tools like Holeligence® and STR® to drive business.
- Training: Provide ongoing training for all sales and catering employees and maintain training records. Analyze quality issues, identify training needs, and implement improvements. Adhere to company, brand, and department-specific training policies.
- Safety/Risk Management: Ensure a clean and safe work environment per company, brand, local, state, and federal regulations. Follow procedures for guest/employee incidents.
- Self/Workload Management: Manage your workload effectively with clear written and verbal communication. Promote collaboration and a positive work environment. Attend department/hotel meetings and adhere to Standard Operating Procedures.
Requirements
- Education: High school diploma or GED required. College degree or equivalent experience preferred. Professional membership and community involvement desired. Basic Microsoft Office and Delphi experience also desired.
- Experience/Knowledge/Skills/Abilities: 3-5 years of full-service hotel with catering sales experience required, with at least 1 year managing direct reports preferred. Must be detail-oriented, able to communicate effectively with all levels, and skilled in problem-solving. Ability to manage multiple priorities in a fast-paced environment.
- Physical Requirements: Ability to lift, push, and pull up to 20 pounds on an occasional basis.
Benefits
- Well-Being Benefits: Health, dental, and vision insurance; short- and long-term disability; vacation policy; incentive eligibility.
- Long-Term Planning: 401(k) retirement program; paid life insurance; tuition reimbursement.
- Team Member Programs: Annual performance appraisals and wage increase opportunities; annual team member banquets and engagement surveys; discounted and complimentary room rates for team members, family, and friends; weekly payroll; free parking.
Pay
$125,000 - $150,000 a year. The actual base pay offered is determined by variables such as qualifications, years of relevant experience, distinctive skills, education level, and certifications. Base pay is one component of the total compensation package, which also includes healthcare benefits, a 401(k) plan, short- and long-term disability coverage, basic life insurance, and bonus plans.