Hotel Director of Sales

About the role

The DoubleTree by Hilton Wausau is currently a bantr Hotel and will undergo a significant renovation, being reintroduced as a lifestyle-driven DoubleTree concept blending the strength of the brand with modern design, elevated guest experience, and expansive event space. This hotel will feature 139 guest rooms and 30,000+ square feet of event space, offering the warmth and reliability of the DoubleTree brand elevated with a more modern, experiential feel. The property will be managed by NCG Hospitality, a family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties.

Why you'll love working with us

• Foster genuine customer engagement and a positive, team-oriented work environment where your contributions are always recognized
• Investment in your career development with tools, resources, and mentorship to help you succeed
• Inclusive environment contributing to our award-winning status as a 2025 USA Today Top Workplace Winner
• Bonus earning potential of 30% with opportunity for five payouts a year
• Additional monetary rewards and recognition
• Everyone Refers: An internal referral program where sales professionals may earn up to 5% for qualified leads
• Sales Premier Club: A well-structured incentive program acknowledging top-performing salespeople's hard work and dedication, with one sales professional named winner each year earning a bonus and bragging rights

Responsibilities

• Lead, train, and manage the property's sales team in all sales-related functions, including direct sales, business development, account management, and administrative follow-up
• Play a key role in achieving and exceeding property revenue goals, particularly in group and catering sales
• Strengthen the property's position within the competitive market
• Analyze market trends and the competitive landscape to strategically position the property for group business success
• Monitor and adjust the business mix to align with market demand and maximize profitability
• Maintain and update sales reports, KPIs, and the property's Sales & Marketing Plan
• Develop and grow key segments including corporate, group, weddings, leisure, and association business
• Lead new business development efforts while strengthening engagement with existing accounts
• Collaborate with Revenue Management and the General Manager to optimize pricing, forecasting, and inventory management
• Achieve or exceed individual and team sales goals, ensuring alignment with budgeted targets
• Allocate time effectively across selling, networking, marketing, and administrative responsibilities
• Focus on driving group business through tailored strategies, effective contract negotiation, and strategic promotions

Qualifications

• Bachelor's Degree in Business, Marketing or Hospitality preferred
• Supervisory experience required
• 4 years' experience in sales, group catering events, or like employment with management experience
• Effective people management and staff development experience
• Experience with sales-based CRM applications (Delphi, etc.)
• Ability to work effectively under pressure and meet established goals and objectives
• Planning, organizing and effective time management skills

Benefits

• Career development with personalized career pathing and skill development
• Leadership and mentorship programs
• Educational and certification reimbursement
• Worldwide hotel discounts and free stays at NCG Hospitality managed hotels
• Catch of the Day – earn bonuses for going above and beyond to support team and guests
• Everyone Sells – earn cash for bringing in business to our properties
• Paid volunteer hours – earn money for community service
• Medical, dental, and vision plans
• Paid sick time and Paid Time Off
• Virtual telehealth access and employee assistance resources
• Monthly health and fitness reimbursement programs
• Same-day pay options
• Referral bonus – earn cash for bringing great team members
• 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2%
• Health Savings Account