Area Director, Human Resources

About the Role

The Area Director | HR Business Partner is responsible for HR strategy for a home hotel location and for providing regional support to a larger geographic area of hotels, partnering with the Executive Committee team to lead the 5 Drivers to success.

Responsibilities

• Provide onboarding and ongoing support to HR Directors (HRDs) and General Managers (GMs).
• Provide training and guidance to the on-property HR contact on their responsibilities and duties.
• Develop processes to help properties maintain a high level of HR effectiveness in policies and procedures, audit controls, and employee relations.
• Promote learning and self-sufficiency by ensuring HRDs and GMs can sustain HR best practices.
• Provide policy interpretation and ensure accurate and consistent application of all company policies, procedures, and related local, state, and federal laws.
• Stay informed of local legislative/compliance changes and work with Corporate HR to implement solutions as needed.
• Act as a trusted advisor and sought-after resource for leadership and staff.
• Coach the management team on employee relations, employee engagement and retention, and compliance issues; escalate issues as appropriate.
• Help managers navigate sensitive issues, as well as coach and develop their teams.
• Serve as a career mentor and leader to Human Resources Directors.
• Measure, proactively manage, and improve the recruiting and on-boarding process to meet short-term and long-term needs.
• Support talent management efforts, including talent development, succession planning, associate engagement, coaching, and team building.
• Ensure all Wage Plans are competitive and conduct periodic wage surveys as required.
• Conduct investigations at assigned properties when needed and support resolution of employee issues.
• Facilitate the delivery of new hire orientation and proactive training initiatives such as union awareness, FMLA/ADA, compensation, and other programs.
• Lead innovation in training methods, with a focus on process improvement.
• Manage the Human Resources function during location transitions.
• Help strengthen and maintain Company culture, including coordinating special programs, functions, and incentives to improve guest service.
• Collaborate with Corporate HR and fellow EHRDs on projects, challenges, and needs.
• Contribute positively to an HR culture of professionalism and distinction.
• Engage in networking and professional development opportunities.
• Work in a cooperative and friendly manner with fellow associates.
• Practice a culture of guest service in all you do; promote courtesy, good will, and a positive attitude in each and every encounter.
• Perform any reasonable request as assigned or directed by the General Manager.