Arcade Mechanic Supervisor

About the role

We’re looking for a supervisor to help lead the team at our new family entertainment facility opening soon at Colorado Mills, Lakewood. This is a great opportunity for someone who enjoys video games, bowling, karaoke, and working in a fun environment.

Responsibilities

• Provides tasks to team appropriately depending on the condition of the facility including Bowling, Arcade and Spo-cha (where applicable) equipment.
• Follows up to complete any assigned work.
• Assists the Facilities Manager in servicing and maintaining the facility, bowling/Spo-cha equipment, and amusement arcade games.
• Responsible for assisting Facilities Manager in the direction and supervision of department mechanics.
• Responds to customer complaints of machine malfunction; analyzes the mechanism to find the root of the problem.
• Responds to error calls for any bowling, spo-cha or amusement arcade issues.
• Maintain support and communication programs designed to promote products or services for the Bowling and Amusement Departments.
• Follows equipment operational compliance with appropriate laws and policies including OSHA safety practices and procedures.
• Trains other mechanics in safety procedures and standards of operation for all equipment, building maintenance, and preventative maintenance programs.
• Stays informed on company’s policies and procedures under the direction of Facilities Manager as they relate to the Bowling and Amusement Departments.
• Conducts inventory on all facility equipment including Bowling, Amusement and Spo-cha related items.
• Ensures Mechanics are following all company procedures and policies on Facility maintenance.
• Conducts alcohol and age restriction control in accordance with company policies.
• Maintains high ethical standards in the work place.
• Reports all irregular issues and problems to general management for solution.
• Maintains good communication with all employees and outside contacts.
• Complies and maintains confidentiality of all company policies and procedures.
• Responsible for maintaining a clean and safe working area.

Qualifications

• Technical Facilities Supervisor must possess a strong sense of customer service and interpersonal skills to include high integrity and respect for everyone.
• The Facility Supervisor must demonstrate solid communication skills, strong critical and analytical thinking skills, and appreciation for diversity (thought, ethnic, gender, etc.).
• Education and/or Experience: 3 - 5 years of related experience; or equivalent combination of education and experience.

Physical Demands

• While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb and have a high level of mobility/flexibility in small spaces.
• The employee is required to stand and walk for extensive periods of time without breaks during busy times.
• In addition, the employee will need to be able to use their hands/fingers to handle and feel and reach with hands and arms.
• Lifting and/or moving up to 100lbs with assistance is required.