AR/Collections Specialist & Office Administrator

Key Responsibilities

• Manage accounts receivable activity and follow up on outstanding balances
• Contact customers regarding past-due invoices and payment status
• Maintain accurate records of collection efforts, payments, and account updates
• Research and resolve billing questions or payment discrepancies
• Work with management to identify collection priorities and account concerns
• Prepare reports related to AR, aging accounts, and collections activity as needed
• Communicate professionally and consistently with customers while maintaining strong business relationships

Qualifications

• Prior accounts receivable and collections experience required
• Strong communication and follow-up skills
• Professional, courteous, and confident when discussing payment matters
• Excellent attention to detail and organizational skills
• Ability to handle sensitive and confidential information appropriately
• Comfortable using computers, email, spreadsheets, and office software
• Ability to manage multiple priorities in a fast-paced environment
• Previous office administration or HR administrative support experience is a plus

Why Join Surfside Laundry?

Surfside Laundry is a growing commercial laundry operation with a team-focused environment. This position offers the opportunity to play an important role in the financial and administrative side of our Panama City Beach facility while working with a supportive team.