AR Collections Specialist

Responsibilities

• Follow up on past-due invoices by phone, email, and written communication
• Review customer accounts, credit history, payment trends, and potential risk issues
• Apply customer payments, credit memos, checks, wires, and other transactions accurately
• Research and resolve billing discrepancies, payment issues, and account questions
• Prepare aging reports, collection updates, spreadsheets, and account summaries
• Reconcile customer accounts, vendor statements, invoices, and supporting records
• Maintain accurate customer and vendor account information in the accounting system
• Partner with Sales, Accounting, Finance, and other internal teams to resolve issues
• Support credit limits, payment terms, collection notices, and account escalation when needed
• Assist with invoice entry, documentation, journal updates, and general administrative tasks

Qualifications

• Experience in accounts receivable, collections, credit, billing, or accounting
• Understanding of credit, collections, invoicing, and account reconciliation processes
• Strong Excel skills and proficiency with Microsoft Office
• Experience using accounting or ERP software is helpful
• Strong communication skills with the ability to follow up professionally with customers
• Detail-oriented, organized, and able to manage multiple priorities and deadlines
• Associate or bachelor’s degree in accounting, finance, business, or a related field is preferred