AR Clerk

Key Responsibilities

• Track, analyze, and report on account balances, payments, and related collections notes
• Communicate with customers—resolve questions, explain financial status, set up payment plans by phone and email
• The AR Clerk will negotiate settlements and manage overdue accounts
• Maintain up-to-date, accurate records for all interactions and accounts
• The AR Clerk will provide regular reporting and updates to management on outstanding debt

Must-Have Skills/Experience

• Customer service/collections experience
• Strong communication skills: clear, patient, and able to simplify financial concepts
• Prioritization and independent task management skills

Preferred Skills

• Banner (ERP) systems knowledge
• Proficiency with Excel for data entry/recordkeeping