AR Clerk

About the role

We’re seeking a detail-oriented Accounts Receivable Clerk to join our team and play a key role in managing billing and collections. This role is onsite in Worthington, Ohio, with a pay range of $37,000 - $41,000.

Responsibilities

• Handle all private pay billing and collection tasks, ensuring accuracy and compliance with regulations.
• Prepare and issue monthly invoice statements using billing software; verify census data and account details.
• Maintain knowledge of Medicaid, local agency policies, and patient liability to ensure proper billing practices.
• Manage resident and family communications regarding billing, respond to inquiries, and escalate complex issues as needed.
• Track and document account activity, collections, and insurance payment details in the system.
• Analyze accounts receivable aging reports; initiate follow-ups, collection letters, and payment plans.
• Collaborate with site teams and third-party coordinators to resolve account issues and ensure accurate receivables.
• Participate in monthly AR reviews and recommend appropriate actions for unresolved accounts.
• Support financial operations by preparing adjustments, issuing approved refunds, and identifying process improvement opportunities.
• Attend trainings and team meetings; assist with onboarding and site staff training when needed.

Requirements

• High school diploma or equivalent required.
• Strong skills in Excel, billing software, and electronic medical records systems.
• Organized, responsive, and able to manage a high volume of accounts with accuracy.