AR Clerk

Essential Duties and Responsibilities

• Prepare, verify, and post daily customer payments and deposits
• Issue credit memos and apply adjustments in accordance with established procedures
• Generate and distribute monthly customer statements
• Perform account reconciliations for assigned accounts, including higher-volume or priority accounts
• Investigate and resolve routine discrepancies related to payments, credits, and account balances
• Communicate with customers via phone and email to address payment inquiries and support collection efforts
• Submit and track freight claims as needed
• Maintain accurate and up-to-date records in accounting systems and supporting documentation
• Identify and communicate process inefficiencies, recurring issues, or discrepancies to supervisor
• Collaborate with team members to ensure timely and accurate completion of AR processes
• Support cross-training efforts and share knowledge and best practices with team members
• Perform other duties within the scope of Accounts Receivable functions as assigned

Supervisory Responsibilities

Knowledge, Skills, and Abilities

• Strong attention to detail and high level of accuracy
• Proficiency in Microsoft Excel and accounting systems
• Solid understanding of basic accounting principles
• Strong organizational and time management skills
• Effective written and verbal communication skills
• Ability to work independently and manage multiple priorities in a fast-paced environment
• Customer service mindset with the ability to be assertive and professional
• Ability to identify issues, apply judgment, and escalate non-routine matters appropriately
• Team player
• Punctual/show up for work
• Work independently
• Training/more collaborative

Minimum Qualifications

• A high school diploma or equivalent required
• 1–4 years of relevant accounts receivable, accounting, or finance experience